Maintenance Apprentice

Brighthaven • Portland, OR

4d

About The Position

The Maintenance Apprentice is an essential member of the maintenance team and reports directly to the Community Manager. The role requires professionalism, effective communication, positive interactions with residents and staff, and a proactive approach to preserving the property’s appearance and smooth operation. The apprentice performs minor repairs, manages time and tasks effectively, and helps maintain the property to high standards for residents.

The position provides customer service and maintenance support across resident work orders, preventative maintenance, apartment make-readies, grounds and common-area upkeep, inspections, and maintenance inventory. The incumbent is expected to follow company, property, and departmental safety procedures and comply with Fair Housing, ADA, OSHA, and other applicable requirements.

This is an essential-staff role. The employee is expected to report to work and follow safety and business protocols, including potentially reporting during inclement weather. Travel to sister communities may be required to provide maintenance support.

Requirements

• At least 2 years of grounds or porter experience.
• Knowledge of and ability to safely operate property maintenance equipment, such as a pressure washer, leaf blower, and snowblower.
• Ability to perform minor maintenance and repairs.
• Detail-oriented and thorough.
• Strong time-management and organizational skills to handle multiple tasks efficiently.
• Ability to work independently and as part of a team in a fast-paced environment.
• Thorough understanding of safety hazards and proper use of cleaning and sanitizing solutions.
• Good interpersonal skills and a polite, courteous demeanor toward staff, prospects, residents, vendors, and property visitors.
• Basic knowledge of Fair Housing Laws and OSHA requirements.
• High school diploma or equivalent.

Responsibilities

• Provide exceptional customer service and high-quality maintenance service.
• Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating punch lists, coordinating vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Support cost-control efforts by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
• Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical property needs to management.
• Track maintenance inventory, return unused materials to their designated locations, and notify the maintenance supervisor of reordering needs.
• Follow safety procedures and promptly report equipment malfunctions, injuries, accidents, and other safety issues to the appropriate individuals.
• Attend and participate in routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
• Monitor and follow applicable regulatory requirements, organizational standards, and operational processes; report violations or infractions to the appropriate individuals.
• Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, and other laws pertaining to the apartment industry.
• Report to work as essential staff and follow safety and business protocols, including during inclement weather when required.
• Travel to sister communities to provide maintenance support when required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Personal time off
• Paid holidays
• Opportunities for learning and professional development through online training, classes, and one-on-one coaching
• Growth based on achievement and an emphasis on promotion from within
• Flexible work schedules to accommodate employees’ varying needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED