Maintenance Apprentice

Avanath • Portland, OR

1d

About The Position

The Maintenance Apprentice is an essential member of the property maintenance team and reports directly to the Community Manager. The role requires professionalism, effective communication, and positive interactions with residents, staff, vendors, and visitors. The apprentice helps preserve the property's appearance and smooth operation by completing minor repairs, managing time effectively, and prioritizing work to maintain high standards for residents.

The position provides customer-focused maintenance service, completes resident and preventative-maintenance work orders, assists with apartment make-ready work, maintains grounds and common areas, supports cost control, and helps identify property safety and maintenance concerns. The apprentice must follow company and property procedures, safety standards, applicable codes, Fair Housing requirements, the Americans with Disabilities Act, and other laws related to the apartment industry.

This is an essential-staff position. The employee is expected to report to work and follow safety and business protocols, including potentially reporting during inclement weather. The role involves frequent standing and walking, and may include work at elevated sites or on uneven ground. Travel to sister communities may be required to provide maintenance support.

Requirements

• At least 2 years of grounds or porter experience.
• Knowledge of and ability to safely operate property maintenance equipment, such as a pressure washer, leaf blower, and snowblower.
• Ability to perform minor maintenance and repairs.
• Detail-oriented and thorough.
• Strong time-management and organizational skills, including the ability to handle multiple tasks efficiently.
• Ability to work independently and as part of a team in a fast-paced environment.
• Thorough understanding of safety hazards and proper use of cleaning and sanitizing solutions.
• Good interpersonal skills and a polite, courteous demeanor with staff, prospects, residents, vendors, and property visitors.
• Basic knowledge of Fair Housing laws and OSHA requirements.
• High school diploma or equivalent.

Responsibilities

• Provide exceptional customer service and high-quality maintenance service during interactions with residents and others.
• Complete resident-requested and preventative-maintenance work orders by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Assist with preparing vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
• Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical property needs to management.
• Track maintenance inventory, return unused supplies and equipment to their designated locations, and notify the maintenance supervisor of reordering needs.
• Follow safety procedures and promptly report equipment malfunctions, injuries, accidents, and other safety issues to appropriate individuals.
• Attend and participate in routine safety meetings, complete required OSHA and other safety-related training, and report accidents and incidents promptly and accurately.
• Monitor and comply with regulatory requirements, organizational standards, and operational processes, and report violations or infractions.
• Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, and other applicable laws.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Personal time off
• Paid holidays
• Opportunities for learning and industry development through online training platforms, training classes, and one-on-one coaching
• Promotion-from-within opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED