Maintenance Apprentice

Brighthaven•Portland, OR
•$22 - $24

About The Position

The Maintenance Apprentice is an essential member of the maintenance team and reports directly to the Community Manager. The role requires professionalism, effective communication, and positive interactions with residents and staff. The successful candidate takes a proactive approach to preserving the property's appearance and ensuring smooth operations, while performing minor repairs, managing time effectively, and prioritizing tasks to maintain high standards for residents. The role provides customer-focused maintenance services, completes resident-requested work orders and preventive maintenance, and helps prepare vacant apartments for leasing and new move-ins. It also supports upkeep of grounds, common areas, and amenities; property inspections; cost and inventory controls; and compliance with company policies, safety standards, and applicable laws. The position is classified as essential staff and may require work during inclement weather or travel to sister communities for maintenance support.

Requirements

  • At least 2 years of grounds or porter experience.
  • Knowledge of and ability to safely operate property maintenance equipment, such as a pressure washer, leaf blower, and snowblower.
  • Ability to perform minor maintenance and repairs.
  • Detail-oriented and thorough.
  • Strong time-management and organizational skills to handle multiple tasks efficiently.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Thorough understanding of safety hazards and proper use of cleaning and sanitizing solutions.
  • Good interpersonal skills and a polite, courteous demeanor toward staff, prospects, residents, vendors, and visitors.
  • Basic knowledge of Fair Housing Laws and OSHA requirements.
  • High school diploma or equivalent.

Responsibilities

  • Provide exceptional customer service and high-quality maintenance service.
  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and new move-ins by completing pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, maintain the property in good repair, and communicate physical needs to management.
  • Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor about reordering needs.
  • Follow company, property, and departmental safety procedures; promptly report equipment malfunctions, injuries, accidents, and other safety issues.
  • Attend routine safety meetings, complete required OSHA and other safety-related training, and report accidents and incidents promptly and accurately.
  • Monitor and comply with applicable regulatory requirements, organizational standards, and operational processes, and report violations or infractions.
  • Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, and other laws pertaining to the apartment industry.
  • Report to work as essential staff and follow safety and business protocols; provide maintenance support at sister communities when required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Personal time off
  • Paid holidays
  • Learning and development opportunities, including online training, classes, and one-on-one coaching
  • Opportunities for advancement and promotion from within
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