Maintenance Administrator/Payroll

TRANSIT MANAGEMENT OF CHARLOTTE INC•Charlotte, NC
•$60,000 - $70,000•Onsite

About The Position

Under general direction, the Maintenance Administrator provides administrative and organizational support to the Director of Maintenance and the maintenance leadership team. The role handles sensitive and confidential information, maintains employee records, prepares reports, and manages communications to support smooth office operations and a professional work environment. This position requires payroll experience and is 100% onsite. The administrator manages payroll, attendance, and leave tracking for hourly and salaried employees; maintains employee records in accordance with the Collective Bargaining Agreement (CBA); prepares operational reports; assists with onboarding and grievance hearing documentation; and supports department communications, scheduling, supplies, staffing records, and compliance documentation. The position may occasionally require work outside core business hours to support projects and time-sensitive matters.

Requirements

  • Payroll experience is required.
  • Strong ability to maintain confidentiality and ensure communications, record keeping, and file storage are not subject to breach.
  • Flexibility and onsite attendance are required; may occasionally need to work outside core business hours to support projects and time-sensitive matters.
  • Proficiency with computers, databases, maintenance systems or software, document management software, and Microsoft Office.
  • Strong communication skills and ability to interact productively with supervisors, peers, and subordinates.
  • Strong organizational and time-management skills.
  • High school diploma or equivalent required.

Nice To Haves

  • Prior administrative and task-oriented experience is preferred but not required.
  • Associate degree or higher preferred.
  • Paylocity payroll experience is a plus.

Responsibilities

  • Serve as the primary assistant to the Director of Maintenance and support the maintenance leadership team, handling confidential matters discreetly.
  • Manage payroll, attendance, and leave tracking for hourly and salaried employees, including leaves of absence and paid time off.
  • Prepare, update, and submit weekly, monthly, and periodic maintenance operations reports, including NTD, ABBG, and KPI reporting.
  • Track and manage employee records in accordance with the CBA, including certifications, pay rates, attendance, and discipline.
  • Compile and maintain accurate records of office activities and employee transactions.
  • Assist with onboarding new hires and ensure processes and documentation are complete.
  • Answer and direct department telephone calls and promptly handle incoming and outgoing correspondence.
  • Develop and format bulletins, letters, memos, and reports, and assist with internal and external communications.
  • Assist in preparing CBA grievance hearing documents using manager notes, employee files, and CBA guidelines.
  • Schedule meetings, maintain department calendars, and occasionally plan or coordinate company-level events and meetings.
  • Maintain inventory and order supplies for the maintenance division; distribute mail and paychecks to appropriate departments.
  • Operate office equipment, including photocopiers, scanners, and voicemail systems.
  • Maintain job requisitions and staffing reports, collaborating with relevant personnel to update employee statuses.
  • Maintain organized documentation and processes to support compliance with environmental and safety regulations.
  • Perform other related duties as assigned by the department management team.

Benefits

  • Paid holidays
  • Paid sick days
  • Paid personal days
  • Paid vacation after completion of one year
  • Healthcare, including medical, vision, life insurance, and dental, subject to eligibility after a waiting period
  • Flexible Spending Account
  • Healthcare Spending Account
  • Dependent Care Spending Account
  • Defined Benefit (Pension) with mandatory employee contribution
  • Deferred Compensation (457), with company match up to 4% after one year
  • Long-term disability
  • Paid bi-weekly
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