Mainline Technician

TruVista Communications Inc•Camden, SC

About The Position

The Mainline Technician works as part of the mainline team, performing coaxial cable builds, routine preventive maintenance, outage response, and maintenance and repair of CATV systems and power systems. The role involves operating company vehicles and electronic testing devices, ensuring work complies with relevant codes, and documenting system readings, maintenance, and plant changes. The technician may splice new plant builds or extensions and responds to equipment troubles after hours according to company policy. The position requires participation in an on-call rotation and work at various heights using poles, ladders, and platforms. The employee must be able to work in all temperatures, climates, and weather conditions, and outside normal business hours when necessary. The role requires daily motor vehicle operation, including potentially designated commercial vehicles, and may require DOT medical certification. The work environment's noise level is usually low to moderate.

Requirements

High school diploma or equivalent.
Familiarity and experience operating a bucket truck.
Valid driver’s license and safe driving record.
Eligibility and willingness to obtain any required medical certification or license needed to operate a commercial vehicle.
Must pass a pre-employment background check, including driver history, medical and drug testing, and criminal history.
Ability to work in all temperatures, climates, and weather conditions.
Availability to work outside normal business hours when necessary.
Knowledge of telecommunications maintenance requirements and regulations, equipment, networks, and processes, including fiber optics.
Technical competence in telecommunications installation and repair sufficient to direct others in performing their duties.
Ability to operate Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to read, analyze, and interpret instructions, contracts, policies, documents, and regulations.
Strong communication, interpersonal, teamwork, organizational, planning, and leadership skills; professionalism, sound judgment, and flexibility.

Nice To Haves

3–5 years of experience with telecommunications installation and repair is preferred.

Responsibilities

Build and maintain CATV trunk and distribution cable and active components from the headend to the customer’s device.
Debug and repair escalated faults that cause tap MER readings to be out of specification.
Maintain and repair CATV power systems.
Splice new plant builds or extensions, including amplifiers, line extenders, and taps.
Respond to coaxial cable and active equipment troubles after hours according to company policy.
Sweep and balance CATV systems.
Notify appropriate personnel when maintenance may degrade customer service.
Find and repair egress leaks.
Perform FCC Proof-of-Performance measurements and maintain the related documents.
Record electrical readings at key network locations.
Document sweep and balancing work.
Establish equipment lists and maintenance records.
Ensure the mapping department is informed of changes to the physical plant.
Record optical readings at fiber nodes.
Participate in an on-call rotation.
Identify chronic cable plant issues.
Work at various heights from the ground using poles, ladders, and platforms.
Operate company vehicles safely, including vehicles that may be designated as commercial vehicles.
Maintain required driver credentials and safe driving record, and obtain and maintain DOT medical certification if required.
Perform other related duties as assigned by management.