About The Position

The Mainline Automotive Service Technician performs vehicle repairs and maintenance as assigned, following dealer and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation's ability to care for vehicle safety and reliability. Technicians complete repairs efficiently and accurately, diagnose malfunctions, conduct inspections, document work, and coordinate with customers and dealership departments. The position is at Chevrolet Spokane, Washington, in a busy, temperature-controlled shop alongside experienced technicians and service advisors. Flat-rate technicians earn $26–$51+ per hour based on experience, training, and certifications, and may be eligible for longevity and additional productivity, proficiency, and override bonuses. A $12,500 retention bonus is available to qualifying candidates.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Valid in-state driver's license and an acceptable, safe driving record that is maintained.
  • Attention to detail.
  • Organization and follow-up skills.
  • Passion for cars and customer service.

Nice To Haves

  • Factory training and OEM certification support are offered; the posting does not specify these as prerequisites.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders, efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools that are not inventoried by the Service Department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive customer loyalty.
  • Meet targeted production and Customer Satisfaction Index goals.

Benefits

  • Paid training opportunities, including OEM training.
  • Longevity and productivity bonuses and incentives.
  • Paid time off and vacation policy.
  • Health insurance options.
  • Competitive compensation and benefits.
  • 401(k) matching.
  • Dental insurance.
  • Vision insurance.
  • Maternity benefits.
  • Employee purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Employee and technician referral programs, based on position.
  • Career paths and opportunities for advancement.
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