Mainframe Reliability Engineer 2

U.S. Bank•Cincinnati, OH
•Hybrid

About The Position

The Reliability Engineer supports production applications and proactively identifies opportunities to automate findings, prevent recurring incidents, and reduce customer recovery time. The role focuses on improving application availability, latency, performance, efficiency, and proactive monitoring. The engineer works with business users, development teams, and system administrators to ensure systems meet business needs and specifications. Responsibilities include conducting technical reliability studies of engineering designs; measuring and analyzing reliability across designs, materials, processes, costs, and production products; recommending design, testing, and statistical process control methods to achieve required reliability; conducting risk analysis of new designs and processes; and testing and analyzing failures to recommend design or formulation changes that improve system or process reliability.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development.

Nice To Haves

  • Mainframe and Hogan application expertise.
  • COBOL development and production support.
  • Hogan systems processing and release management.
  • Production reliability, troubleshooting, and incident response.
  • Root Cause Analysis (RCA) and Problem Management.
  • ServiceNow Incident, Problem, and Change Management.
  • Mainframe architecture and system dependency analysis.
  • SDLC, Agile/Scrum, and production implementation.

Responsibilities

  • Support production applications and proactively identify ways to automate findings, prevent recurring incidents, and reduce customer recovery time.
  • Improve application availability, latency, performance, efficiency, and proactive monitoring.
  • Interface with business users, development teams, and system administrators to ensure systems meet business needs and specifications.
  • Develop, coordinate, and conduct technical reliability studies on engineering designs to assess whether products or processes perform their intended functions over their intended lifecycles.
  • Measure and analyze the reliability of designs, materials, processes, costs, and final production products.
  • Recommend design or test methods and statistical process control procedures to achieve required levels of product reliability.
  • Complete risk analysis studies of new designs and processes.
  • Test and analyze failures and propose design or formulation changes to improve system or process reliability.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
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