Mainframe Reliability Engineer 2

U.S. Bank National Association • Hopkins, MN

6h • Hybrid

About The Position

At U.S. Bank, the Reliability Engineer supports production applications and proactively identifies opportunities to automate findings, prevent recurring incidents, and reduce customer recovery time. The role focuses on improving application availability, latency, performance, efficiency, and proactive monitoring. The engineer works with business users, development teams, and system administrators to ensure systems meet business needs and specifications.

The position involves conducting technical reliability studies of engineering designs and assessing whether products and processes are likely to perform their intended functions over their lifecycle. It also measures and analyzes reliability across designs, materials, processes, costs, and production outputs; recommends design or test methods and statistical process controls; performs risk analysis for new designs and processes; and tests and analyzes failures to propose reliability improvements.

Requirements

• Bachelor's degree or equivalent work experience.
• Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development.

Nice To Haves

• Mainframe and Hogan application expertise.
• COBOL development and production support.
• Hogan systems processing and release management.
• Production reliability, troubleshooting, and incident response.
• Root Cause Analysis (RCA) and Problem Management.
• ServiceNow Incident, Problem, and Change Management.
• Mainframe architecture and system dependency analysis.
• SDLC, Agile/Scrum, and production implementation.

Responsibilities

• Support production applications and identify opportunities to automate findings, prevent recurring incidents, and reduce customer recovery time.
• Improve application availability, latency, performance, efficiency, and proactive monitoring.
• Work with business users, development teams, and system administrators to ensure systems meet business needs and specifications.
• Develop, coordinate, and conduct technical reliability studies of engineering designs.
• Measure and analyze the reliability of designs, materials, processes, costs, and production outputs.
• Recommend design or test methods and statistical process control procedures to achieve required reliability levels.
• Conduct risk analysis studies of new designs and processes.
• Test and analyze failures and propose design or formulation changes to improve system or process reliability.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level