MAILROOM WORKER

State of Illinois•Chicago, IL

2d•$4,144 - $5,429•Onsite

About The Position

The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and mechanically inclined Mailroom Worker to sort, track, and prepare incoming and outgoing agency mail. Duties include handling mail from the U.S. Postal Service and vendors such as FedEx and UPS; scanning and digitizing documents; receiving boxes of computer-generated agency letters; setting up mail inserter machines; sorting letters and envelopes; uploading postage; confirming postage is applied; and preparing mail for post office delivery. The position also involves distributing mail throughout the Chicago Central Office and managing certified mail delivery, including obtaining recipient signatures and maintaining records. Because IDES mail is time-sensitive, the worker must complete daily assignments and troubleshoot and adjust equipment to help prevent downtime and service disruptions. Under direction, the Mailroom Worker performs specialized and complex mail services in accordance with postal regulations, vendor requirements, and agency policies and procedures. The role monitors and maintains mail services equipment and related records, performs clerical and administrative functions, supports mailroom operations, and stays current on relevant policies, procedures, regulations, systems, and equipment. Other duties reasonably within the scope of the position may be assigned. This is a full-time, salaried, union position based at the Chicago Central Office, 115 S. LaSalle Street, Chicago, Illinois. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; hybrid work is unavailable and the position is fully in office. Overtime may be required, including scheduled, unscheduled, or last-minute overtime, which may involve evenings and weekends. The position requires travel for work, potentially with overnight stays, and is classified as heavy work. Physical tasks include prolonged standing or walking, operating equipment, and lifting, carrying, pushing, or pulling items. The work environment may include moving mechanical parts, loud noise, dirt, dust, steam, and fumes. Employment requires an Illinois State Police background check and disclosure of criminal history. The anticipated starting salary is $4,144 per month, with a full salary range of $4,144 to $5,429 per month. IDES describes its compensation and benefits as competitive and mentions benefits and a pension program.

Requirements

Knowledge, skill, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to apply evolving automated office equipment and technology to complex tasks.
Ability to travel for work, with overnight stays as appropriate.
Ability to work overtime when requested or required, including scheduled, unscheduled, or last-minute overtime and potentially evenings and weekends.
Ability to perform physical tasks associated with mailroom equipment operation and mail delivery, including prolonged standing or walking, crouching, kneeling, bending, twisting, and pushing or pulling up to 100 pounds with assistance; frequent lifting or carrying of objects weighing up to 50 pounds is required, with lifting of no more than 100 pounds at a time.
Ability to work around environmental conditions associated with mailroom equipment, including moving mechanical parts, loud noise, dirt, dust, steam, and fumes.
Completion of an Illinois State Police background check and self-disclosure of criminal history.

Responsibilities

Sort, track, organize, and prepare incoming and outgoing agency mail, including mail received from the U.S. Postal Service and vendors such as FedEx and UPS.
Scan and digitize physical mail in accordance with postal regulations, vendor requirements, and agency policies and procedures.
Receive computer-generated agency letters; set up mail inserter machines; sort letters and envelopes; upload postage; ensure envelopes are properly postage-paid; and prepare mail for post office delivery.
Sort and deliver agency mail throughout the Chicago Central Office.
Deliver certified mail, obtain recipient signatures, and maintain required records.
Monitor and maintain mail services equipment, related logs, and documentation in accordance with established procedures and guidelines.
Troubleshoot and adjust mailroom equipment to prevent downtime and service disruptions.
Perform clerical and administrative functions and provide mailroom office operational support.
Keep current with policies, procedures, regulations, systems, and equipment related to mail services.
Attend relevant seminars, conferences, and training to stay current with methods, tools, and industry topics.
Perform other duties as required or assigned that are reasonably within the scope of the position.