Mailroom Services Associate

ACE Hardware•Oak Brook, IL
•$20 - $22

About The Position

The Mailroom / Workplace Services Associate provides mailroom operations, workplace services, shipping and receiving support, dock operations support, and customer service for the corporate campus. The role supports the daily movement of mail, packages, freight, supplies, employee orders, and other materials while helping deliver a positive workplace experience for Ace team members. The associate receives, sorts, processes, stages, ships, delivers, and secures mail, packages, and freight. The position also supports corporate events, employee engagement activities, and special projects. As a visible representative of Corporate Services, the associate helps ensure efficient campus operations through customer service, safety awareness, and operational support.

Responsibilities

  • Provide mailroom operations and workplace services for the corporate campus.
  • Support shipping and receiving and dock operations.
  • Receive, sort, process, stage, ship, deliver, and secure mail, packages, and freight.
  • Support the movement of supplies, employee orders, and other materials across the campus.
  • Provide customer service to Ace team members and help deliver a positive workplace experience.
  • Support corporate events, employee engagement activities, and special projects.
  • Contribute to efficient campus operations through safety awareness and operational support.

Benefits

  • Weekly pay
  • Incentive opportunities based on role and grade level
  • 401(k) retirement savings plan with matching, quarterly, and discretionary contributions, subject to eligibility
  • Medical, dental, vision, disability, and life insurance coverage
  • Paid time off, including vacation, paid sick time, and holiday pay
  • Annual Ace Cares Week and 20 hours of paid volunteer time per year
  • On-site classes and facilitator-led courses
  • Tuition assistance program
  • Employee discounts on Ace merchandise, travel, fitness, computers, and more
  • Adoption cost reimbursement
  • Employee Assistance Program, including access to therapists and lawyers and guidance on financial, eldercare, and childcare matters
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