Mailroom & Print Services Associate

Ricoh Americas Holdings•Bellevue, KS

2d•Onsite

About The Position

Provides mailroom and print support services in a university campus environment. This role is customer-facing and supports students and staff with mail, package delivery, and occasional printing needs.

Requirements

High school diploma or GED
1–2 years of related work experience
Demonstrate competency in basic computer skills including proficiency in MS Office Suite
Knowledge and understanding of shipping/receiving procedures
Ability to work independently and flexibly to complete projects
Ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials
Ability to comprehend instructions concerning mail delivery
Troubleshooting and problem-solving skills
Ability to read and comprehend written technical information in the form of manuals, parts books and related publications
Excellent customer relations skills
Excellent verbal communication skills

Nice To Haves

Some related copy job experience is preferred
Familiarity with shipping carriers preferred
Understanding of postage regulations is a plus
Working knowledge of copier and other related equipment and repair is preferred
Basic electronics knowledge is preferred

Responsibilities

Sort, distribute, and deliver incoming mail and packages across campus
Prepare outgoing mail and apply correct postage following regulations
Assist customers (primarily students) with mail, packages, and print requests
Support basic and occasional large print jobs (copying, finishing, and scanning)
Ensure mailroom and print areas are organized and running smoothly
Track shipments and maintain basic service and package logs
Answer questions and provide updates on mail, packages, or print jobs
Receive and organize deliveries from carriers
Maintain supplies (paper, toner, shipping materials)
Troubleshoot basic equipment issues and escalate when needed
Assist with front desk or reception tasks when required
Help maintain a clean, organized, and customer-friendly workspace
Support other campus service needs as assigned