Mailroom & Print Services Associate

Ricoh • Kansas City, MO

2d • Onsite

About The Position

Provides mailroom and print support services in a university campus environment. This role is customer-facing and supports students and staff with mail, package delivery, and occasional printing needs.

Requirements

• Requires high school diploma or GED and 1–2 years of related work experience.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite.
• Requires knowledge and understanding of shipping/receiving procedures.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem-solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Nice To Haves

• Some related copy job experience is preferred.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
• Familiarity with shipping carriers preferred
• Understanding of postage regulations is a plus
• Working knowledge of copier and other related equipment and repair is preferred.
• Basic electronics knowledge is preferred.

Responsibilities

• Sort, distribute, and deliver incoming mail and packages across campus
• Prepare outgoing mail and apply correct postage following regulations
• Assist customers (primarily students) with mail, packages, and print requests
• Support basic and occasional large print jobs (copying, finishing, and scanning)
• Ensure mailroom and print areas are organized and running smoothly
• Track shipments and maintain basic service and package logs
• Answer questions and provide updates on mail, packages, or print jobs
• Receive and organize deliveries from carriers
• Maintain supplies (paper, toner, shipping materials)
• Troubleshoot basic equipment issues and escalate when needed
• Assist with front desk or reception tasks when required
• Help maintain a clean, organized, and customer-friendly workspace
• Support other campus service needs as assigned

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED