Mailroom Preparation Clerk

Conduent•Lexington, KY

16h•$26,600 - $33,250•Onsite

About The Position

At Conduent, our Lexington team supports important healthcare-related operations by accurately processing sensitive information. As a Transaction Processing Associate I in our Tray Preparation function, you’ll help prepare specialty and returned mail for downstream processing. This is a hands-on, production-focused position where accuracy, productivity, organization, and attention to detail are essential. You’ll work independently much of the day while being part of a large, collaborative production team.

Requirements

Strong attention to detail and accuracy when handling documents and mail.
Ability to follow written procedures and work instructions consistently.
Basic computer skills and the ability to learn production systems.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to work independently while maintaining quality and productivity standards.
Ability to stand for extended periods and lift or move mail trays weighing up to 40 pounds.
Ability and willingness to work multiple 10–15-hour shifts on your feet when required by business needs.
Ability to work a clean-desk schedule and remain until assigned work is completed.
Ability to read and type in English, including information contained on English-language claim forms.
Ability to perform repetitive motions and view a computer screen for extended periods when required.

Nice To Haves

Mailroom operations
Warehousing
Manufacturing
Production environments
Handling sensitive or confidential documents
Basic computer or equipment troubleshooting
Microsoft Word or Excel

Responsibilities

Collect certified, return-to-sender, and other specialty mail that has already been opened.
Use Excel and proprietary production systems to process and track mail.
Log certified mail tracking numbers and create trackable notices.
Photocopy envelopes and bulky items, including CDs, USBs, and other materials as required.
Organize processed materials into trays and prepare trays with the appropriate weight for downstream sorting.
Read and process English-language claim forms and related documentation.
Follow written procedures and work instructions consistently.
Maintain established quality and productivity standards throughout the production day.
Perform repetitive motions involving the wrists, elbows, and shoulders.
Work through clean desk, meaning you remain until all assigned work for the unit has been completed.
Collaborate with teammates during high-volume periods and cross-train in additional production functions as needed.