Mailroom Preparation Clerk

Conduent Commercial Solutions, LLCLexington, KY
$26,600 - $33,250Onsite

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. About the role: At Conduent, our Lexington team supports important healthcare-related operations by accurately processing sensitive information. As a Transaction Processing Associate I in our Tray Preparation function, you’ll help prepare specialty and returned mail for downstream processing. This is a hands-on, production-focused position where accuracy, productivity, organization, and attention to detail are essential. You’ll work independently much of the day while being part of a large, collaborative production team.

Requirements

  • Strong attention to detail and accuracy when handling documents and mail.
  • Ability to follow written procedures and work instructions consistently.
  • Basic computer skills and the ability to learn production systems.
  • Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
  • Ability to work independently while maintaining quality and productivity standards.
  • Ability to stand for extended periods and lift or move mail trays weighing up to 40 pounds.
  • Ability and willingness to work multiple 10–15-hour shifts on your feet when required by business needs.
  • Ability to work a clean-desk schedule and remain until assigned work is completed.
  • Ability to read and type in English, including information contained on English-language claim forms.
  • Ability to perform repetitive motions and view a computer screen for extended periods when required.

Nice To Haves

  • Mailroom operations
  • Warehousing
  • Manufacturing
  • Production environments
  • Handling sensitive or confidential documents
  • Basic computer or equipment troubleshooting
  • Microsoft Word or Excel

Responsibilities

  • Collect certified, return-to-sender, and other specialty mail that has already been opened.
  • Use Excel and proprietary production systems to process and track mail.
  • Log certified mail tracking numbers and create trackable notices.
  • Photocopy envelopes and bulky items, including CDs, USBs, and other materials as required.
  • Organize processed materials into trays and prepare trays with the appropriate weight for downstream sorting.
  • Read and process English-language claim forms and related documentation.
  • Follow written procedures and work instructions consistently.
  • Maintain established quality and productivity standards throughout the production day.
  • Perform repetitive motions involving the wrists, elbows, and shoulders.
  • Work through clean desk, meaning you remain until all assigned work for the unit has been completed.
  • Collaborate with teammates during high-volume periods and cross-train in additional production functions as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Vision coverage
  • 401(k) and retirement savings options
  • Employer retirement contribution opportunities
  • Life and disability insurance
  • Paid holidays
  • Paid time off (PTO) and/or applicable vacation or sick time
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