Mailroom Coordinator

JLL•New York City, NY

8d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Mailroom Clerk – JLL What this job involves: Join our team as a Mailroom Clerk supporting the Pinterest Account! In this client-facing role, you'll be the backbone of our mailroom and receiving operations, ensuring seamless mail and package management across our portfolio of buildings. You'll deliver exceptional customer service while managing daily mail distribution, coordinating shipments, maintaining supplies, and supporting facility operations. This position offers the opportunity to work with a prestigious client in a dynamic environment where your organizational skills and attention to detail will make a real impact on daily operations. What your day-to-day will look like:

Requirements

High school diploma or GED
Minimum 2 years of related mailroom, logistics, or administrative experience
Valid driver's license and reliable transportation
Proficiency in Microsoft Office (Word, Outlook, Excel) and basic computer programs
Strong written and verbal communication skills
Exceptional customer service abilities with a courteous, responsive approach
Problem-solving skills with the ability to make sound decisions under time pressure
Ability to work collaboratively in a team environment.

Nice To Haves

Experience in a corporate mailroom or client-facing facilities role
Familiarity with automated mail tracking systems
Background supporting high-profile clients or tech industry accounts

Responsibilities

Sort, distribute, and track incoming mail and packages using automated systems
Prepare and dispatch outgoing mail, packages, and bulk shipments with quality checks
Collect mail from the post office and manage timely delivery throughout the facility
Coordinate with USPS and express carriers to track, trace, and resolve delivery issues
Maintain mailroom organization, cleanliness, and equipment functionality
Order and manage office and cleaning supply inventory
Dispatch work orders to vendors and collaborate with the facility management team on site maintenance and event setup
Anticipate client needs, respond to concerns, and identify potential operational risks.