Mailroom Associate

Cass Information Systems•Columbus, OH

1d•Onsite

About The Position

The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers’ procedures. This role involves working in a fast-paced mailroom production line environment, meeting established production quotas, and maintaining procedures including reviewing and complying with new or updated client and departmental procedures. The associate will also perform minor troubleshooting on the mail opening machine and maintain a neat and professional work area. Overtime may be required as needed.

Requirements

Ability to regularly lift mail trays and letter debris up to 35 pounds.
Physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching.
Ability to stand, bend and reach to file sheets the majority of the shift.
Experience grasping, retaining instructions and performing at a high level of accuracy.
Good organizational and time management skills to be able to work in a fast-paced production environment.
Self-motivated with the ability to work under minimal supervision.
High school diploma or equivalent required.

Nice To Haves

Equivalent experience found in a production-oriented processing environment preferred.

Responsibilities

Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc.
Uses multiple separator sheets to organize utility bills prior to being scanned.
Performs a manual review of utility invoices to ensure compliance with customer and department procedures.
Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review.
Meets established production quotas in a fast-paced mailroom production line environment.
Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received.
Performs minor troubleshooting on the mail opening machine.
Shows initiative in presenting problems and possible solutions to lead or supervisor.
Maintains the work area to present a neat and professional appearance at all times.
Works overtime as required by management to ensure timely completion of all accounts.
Performs other duties as needed or assigned.