Mailroom Administrator, Client Support Services

TMX Group•Toronto, ON

2d•CA$40,000 - CA$45,000•Onsite

About The Position

The Mailroom Administrator, Client Support Services will report to the Team Lead, Mailroom, and will perform processing of incoming/outgoing mail/couriers and diverse data entry functions. This role is fully in office (5 days/week) - based in Toronto, ON.

Requirements

High school diploma, or equivalent experience
1+ year of administrative/mailroom experience
Proficient with Microsoft Office (with a main focus on Excel) and/or Google Suite
Good written, verbal, and listening skills
Flexibility and willingness to work simultaneously on a wide range of tasks and projects and ability to prioritize
Develops and maintains strong relationships with internal and external clients
Proven ability to understand client's needs and develop the appropriate solutions
Works well in a team environment, and actively contributes to the success of the group
Poised, works well under pressure, and accomplishes short- and long-term deadlines with a heavy workload
Lifting required, less than 40lbs

Nice To Haves

Financial services industry experience, an asset
Bilingual in English/French, an asset
Canadian Securities Course, an asset

Responsibilities

Process incoming mail and courier (receive, open, sort, deliver)
Process outgoing mail/courier/trackable shipments (packages, create labels)
Weighs mail and calculates correct postage
Works with standard small operations equipment (postage meter, folder/inserter, automatic letter opener)
Update daily report logs
Work with internal departments and external vendors
Research tracking inquiries
Process incoming faxes (sort and distribute accordingly)
Shareholder Maintenance coding
Return Mail coding
Assist with month-end client billable including processing of vendor invoices