Mail Supervisor (Part-time, 28 hrs/week)
About The Position
This part-time position (28 hours per week) supervises high-volume production and First-Class Mail processing and is responsible for timely, accurate processing of outgoing university mail in compliance with United States Postal Service requirements and campus departments’ needs. The role also assists at the customer counter as needed and typically works Monday through Friday, 12:00 p.m. to 5:30 p.m. The supervisor manages daily mail production, coordinates and assigns work, stages materials, operates high-speed mailing equipment, maintains USPS account balances, and trains, hires, and supervises employees. The role oversees First-Class Mail processing and Independent Study exam processing, maintains equipment and vendor relationships, and resolves concerns. The position maintains the university mailing and address system by updating personnel and departmental information, conducting building audits, and coordinating with departments to keep records accurate. It also provides customer-counter support, handles shipment questions and tracking, and ensures shipments comply with applicable regulations and university policies.
Requirements
- Firm commitment to BYU’s mission.
- Physical exam and lift test required.
- Frequent lifting and carrying of orders weighing up to 50 pounds, for 2–3 hours daily.
- Loading, pushing, and pulling heavy carts into trucks as needed daily.
- Ability to work with frequent handling of medium-weight objects and materials; climbing or working from ladders or in awkward positions may be required.
- Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend to be hired and remain in the position.
- All employees must abide by BYU’s Honor Code and Dress & Grooming Standards and support and contribute to the university’s academic and religious missions.
Nice To Haves
- One year of prior mail experience is preferred, but not required.
Responsibilities
- Manage daily production mail operations and coordinate production jobs.
- Assign daily duties, organize mailing materials, and stage them for production.
- Identify and resolve production problems.
- Operate high-speed mailing equipment and maintain adequate working balances with USPS accounts.
- Train, hire, and supervise employees.
- Oversee the First-Class Mail Processing Area and ensure mail is processed efficiently and billed accurately.
- Assist with outgoing mail processing and maintain knowledge of USPS mail-piece preparation.
- Conduct periodic delivery-time surveys.
- Oversee processing of Independent Study exams, ensuring tests are printed and sent correctly each day.
- Maintain equipment for maximum quality and maintain working relationships with Xerox and Independent Study; resolve concerns.
- Maintain personnel and departmental addresses and locations in the Production Services queue, including updates for position, title, department, building moves, and retirements.
- Keep the university personnel address database accurate and current, conduct building audits, and contact departments as needed.
- Maintain accurate knowledge of locations and addresses for university personnel and departments.
- Work at the front counter during primary receiving and sorting operations, normally for two hours daily, and as assigned.
- Ensure shipments comply with Federal and International Air Transport Association regulations and university policies.
- Maintain knowledge of private-carrier rates, regulations, and services; track missing or delayed shipments.
- Respond to customers’ shipment questions using Qtrak, Pace, or other systems.
- Maintain knowledge of campus routes and DOT physical requirements; train drivers as needed.
Benefits
- BYU automatically contributes 8% to a 401(k) at no cost to the employee; if the employee contributes 5%, BYU adds an additional 4%. Rehires may qualify for different retirement plans.
- Employee assistance program available to the employee and all household members.
- May be eligible for tuition benefits after two years.
- Access to the library.
- Free on-campus parking.
- Free UTA passes for employees, spouses, and qualified dependents.
- Discounts at the BYU Store and for many BYU events.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
