Mail Supervisor

Veterans Health Administration • San Diego, CA

20h • Onsite

About The Position

This position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the VA San Diego Healthcare System (VASDHS), VA Medical Center (VAMC) in the Health Administration Service (HAS). The primary purpose of the position has seven main components: processing incoming material, routing material, process outgoing material, process incoming & outgoing accountable mail, clerical duties, patient effects, and lost and found.

Requirements

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-06 position you must have served 52 weeks at the GS-05.
• The grade may have been in any occupation, but must have been held in the Federal service.
• You must still meet basic qualifications.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
• PLEASE NOTE: You may need to provide more than one SF-50 to demonstrate Time-in-Grade.
• Do not submit ONLY a SF50 for an Award, Tenure, Name change, nor General Adjustment (Cost of Living Adjustment) to demonstrate Time in Grade.
• You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience would typically include, but are not limited to: planning, directing, and coordinating the operation of a mailroom and reproduction center.
• coordinating work with internal and external customers/vendors and advising on efforts to resolve maileproduction operating problems.
• Provide direct supervision and review work assignments of others and make staffing recommendations anticipate and project the recurring supply/equipment needs with proper inventory control and timely submission; provide appropriate customer service and answer requests of customers supported by the mail and reproduction center.
• To be creditable experience, you must include on your resume the following information each job listed: Job Title Salary and/or GS Grade level Job Duties (be as detailed as possible) Month & year start/end dates (e.g., June 2007 to April 2008) Indicate Full-time or Part-time status (include hours worked per week)
• Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
• Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
• You will receive credit for all qualifying experience, including volunteer experience.
• A full year of work is considered to be 35-40 hours of work per week.
• Part-time experience will be credited on the basis of time actually spent in appropriate activities.
• Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Organizes ongoing data collection and performs analysis to determine optimal performance for assigned sections.
• Analyzes utilization trend data on a regular basis to verify the accuracy of the data, identify problem areas, provide assessments, prioritize identified problems, analyze variances and recommend appropriate actions.
• Oversees the development of technical data, estimates, statistics, suggestions and other information useful to higher level managers in determining which goals and objectives to emphasize.
• Plan and assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments and capabilities of employees.
• Evaluate work performance of subordinates
• Identify and provides developmental and training needs of employees
• Find ways to improve production or increase the quality of the work directed, and develop performance standards.
• Designs and develops dissemination of training materials, local standard operation procedures (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training.
• Coordinates with other staff to identify information needs and develops data collection methods and report formats to meet needs.
• Responsible for coordination, planning, implementation and training for service and facility staff in business and functional areas for various information technology in VISTA packages.
• Maintains records, prepares project administrative and statistical reports, assures compliance with review process, and monitors compliance with program requirements.
• Develops methods to improv accuracy, adequacy and timeliness of information disseminated to all concerned staff regarding various new information technology programs.
• Develops initiatives which enable the facility to provide quality healthcare to it's population while operating in a more effective and efficient manner.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Opens in a new window Learn more about federal benefits .
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed