Part-Time Mail & Shipping Coordinator

Ricoh•Little Rock, AR

8d•$20 - $22•Onsite

About The Position

This is a part-time role for a Site Coordinator accountable for the daily operations of a solo-person site. The responsibilities include performing contracted office services such as Copy services, Courier Services, Managed Print services, Hospitality, Imaging, and Mail services. The role involves daily operations of a mail room, copy center, or scanning facility, operating office equipment, and potentially managing courier services, reception, switchboard operations, shipping & receiving, and mail delivery/processing. The coordinator will have formal daily contact with the customer, implement RICOH Service Excellence Programs, and operate equipment/software efficiently to meet service level agreements. The role also focuses on achieving profitability through effective utilization of company materials and supplies, maintaining daily routine functions like work orders and reporting, interacting with vendors and facility management, and potentially managing office supply inventory and conference room coordination with A/V equipment. The position requires maintaining positive internal working relationships, collecting and providing data to leadership and customers, and ensuring financial responsibilities are met. Other duties may be assigned.

Requirements

High school or GED is required
1+ years of experience in a related field (B2B and/or technical)
Previous 1+ year Customer facing work experience required
Demonstrated knowledge and understanding of technology
Proficient with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, and Sharepoint)

Nice To Haves

Tactical thought processing
Ability to present to a small group
Moderate Problem-Solving Skills
Basic Customer Service skills
Basic Technical aptitude
Basic Written and Verbal Communication skill

Responsibilities

Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment
May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail
Handles formal contact with the customer, on a daily basis.
Responsible for effective implementation and management of RICOH Service Excellence Programs
Understands how to operate the required equipment/software efficiently to achieve service level agreements.
Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.
May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.
May include interaction with contracted vendors, facility management and occupants.
May be responsible for office-supply inventory re-ordering.
May be responsible for Conference room coordination and A/V equipment resource management.
Maintains positive internal working relationships with all department employees by communicating in a professional manner.
Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership.
Ensures financial responsibilities are met.
Performs other duties as assigned.