Mail Services Specialist / Office Of Communications

St Charles County•St Charles County, MO

About The Position

The Mail Services Specialist coordinates mail services for County departments, including receiving and distributing inter-office and USPS mail, organizing bulk mailings, and preparing package shipments through UPS, FedEx, and other carriers. The position also performs clerical duties and supports print shop operations as needed. Work is performed under the direction of the Print/Mail Services Manager. The role involves collecting, sorting, transporting, and delivering mail and other items between County facilities while maintaining confidentiality and security. It includes operating postage equipment, tracking departmental postage costs, communicating with postal and equipment service providers, maintaining mailroom equipment and supplies, and preparing monthly billing reports. The specialist also supports delivery-route improvements, researches postal equipment and cost-effective bulk-mailing methods, provides backup coverage for courier and print shop operations, assists with special events and bindery work, and maintains an organized workspace. Employment is contingent on successfully passing a full criminal background check. A pre-employment drug screen is required. Applications are accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.

Requirements

General or technical high school diploma, or GED equivalent.
One year of experience.
Experience working in an office environment.
Knowledge of basic clerical duties.
Successfully pass a full criminal background check.
Complete a pre-employment drug screen.

Responsibilities

Collect, receive, sort, and transport inter-office mail, print shop orders, County correspondence, and other items between County governmental facilities while ensuring confidentiality and security.
Sort mail by size, weight, insured, certified, or return-receipt status, and sort internal mail by campus and department.
Monitor postage equipment and inform the manager when additional funds are needed.
Communicate with the Post Office, postage equipment manufacturers, and presort representatives regarding mail processing.
Use computer-based postage equipment to apply postage to outgoing USPS mail and record postage costs by department.
Inspect and maintain mailroom equipment, arrange service, and coordinate preventive maintenance with vendors under service contracts.
Prepare packages for shipment through FedEx, UPS, and other carriers.
Deliver letters and packages to postal and carrier facilities and drop-box locations as assigned.
Prepare monthly billing reports for multiple departments for the division manager.
Cross-train and provide backup for the external courier to support mail services at main and outlying campuses.
Identify potential improvements to delivery routes and schedules and discuss them with the Mail/Print Services Manager.
Manage inventory of mailroom and shipping supplies and inform the manager of supply needs.
Research postal processing equipment and recommend equipment for County use.
Recommend cost-effective methods for processing large or bulk mailings.
Cross-train and provide backup for print shop operations when necessary.
Operate a folder/inserter for County department mailings as needed.
Assist with preparation for and execution of special events as needed.
Answer and direct incoming telephone calls as appropriate.
Maintain a clean and organized workspace.
Assist with bindery, sign installations, preparation, and delivery of completed print and paper orders as needed.
Perform other duties as assigned.