Mail Services Clerk

Fox Corporation•Los Angeles, CA

1d•Onsite

About The Position

Fox Studio Lot is seeking a Mail Services Clerk to provide customer service and support mail, package, shipping, and clerical operations across the Fox Studio Lot, Fox Plaza, and FAB. The role handles incoming and outgoing mail and shipments, coordinates deliveries and messenger services, maintains package tracking and shipping records, and helps ensure shipments meet required schedules and documentation standards. It also includes general clerical and administrative support, preparation of reports and mail projects, and coverage for other Admin Services functions as needed.

Requirements

Prior experience in Mail Services or Shipping and Receiving.
Ability to follow standardized operating procedures.
Ability to stand, walk, and sit as required to perform job functions.
Ability to work overtime with short notice.
Ability to manage high work volume and balance priorities across diverse tasks.
Ability to repetitively reach overhead and below the knees, bend, twist, pull, stoop, and move through narrow, confined, or elevated spaces and across uneven or slippery surfaces and steps; ability to use stairs, service ramps, and elevators.
Ability to repetitively lift, carry, pull, push, and transport up to 50 pounds.
Ability to operate PCs, handheld devices, and mailing and shipping equipment and software, including scales and meter machines.
Ability to work in a dynamic, fast-paced, demanding startup environment and adapt to changing requirements.
Ability to train across multiple job functions.
Maintain working knowledge of USPS, UPS, DHL, and FedEx regulations.
Maintain confidentiality of company and customer information, data, and materials.
Dependable and reliable, with excellent attendance.
Valid California driver's license without restrictions.
Ability to work well with others in a group environment.
Proficient in operating equipment and mailing and shipping platforms.
Follow departmental and company safety and security policies and procedures, and report maintenance problems, safety hazards, accidents, or injuries.
Polite, friendly, and professional in interactions with coworkers, staff, and customers, with a positive, can-do attitude.
Thorough and precise in performing Mail Clerk duties.

Responsibilities

Provide customer service during scheduled mail runs and special pickups and deliveries to the Fox Studio Lot, Fox Plaza, and FAB.
Find solutions that meet customers’ mailing and shipping needs.
Receive, sort, and deliver mail and packages within established time frames and service standards.
Coordinate messenger services and deliveries.
Answer telephone and in-person inquiries.
Perform clerical duties such as ordering supplies, placing equipment service calls, filing, record keeping, and photocopying.
Cover other Admin Services departments or job functions as needed.
Prepare daily and monthly reports as needed.
Prepare freight shipments and domestic and international mailings, confirming documentation requirements.
Process USPS, UPS, DHL, and FedEx packages using postage meters, scales, presort mail, certified mail, and related services.
Enter recipient and sender information into applicable shipping systems.
Apply postage and shipping labels to outgoing mail and shipments and maintain postage and shipment records.
Ensure shipments and mailings go out on time each day.
Track inbound and outbound shipments using shipping software applications.
Record shipping and receiving transactions in the internal package tracking system, including obtaining customer signatures for received packages.
Organize and maintain mail, packages, and parcels so items can be quickly retrieved.
Visually inspect mail, envelopes, packages, and other items for damage and notify a supervisor as needed.
Assist with general mailings and projects, including photocopying, document scanning, folding, stuffing, stapling, addressing, and metering.