Mail Service Associate

The Millennium Group • Morristown, NJ

3d

About The Position

The Mail Service Associate processes incoming and outgoing mail and packages accurately, securely, and on time. Reporting to the Warehouse Supervisor, the role sorts, scans, tracks, and delivers items; provides receptionist coverage as needed; supports warehouse operations; and keeps work areas organized and audit-ready.

Requirements

• High school diploma or GED.
• Detail-oriented, dependable, and discreet when handling confidential items.
• Able to lift up to 50 pounds and push loaded carts.
• Must pass a background check.
• Electric pallet jack certification required.
• Comfortable using handheld scanners, tracking systems, carrier software, and Outlook.

Nice To Haves

• 1–2 years of mailroom, shipping and receiving, or customer service experience preferred.
• Experience with digital mail scanning and delivery platforms.

Responsibilities

• Receive, sort, scan, and log USPS mail and courier packages, and notify recipients promptly.
• Complete scheduled floor delivery runs and pickups, obtaining signatures for accountable items.
• Open, scan, and upload mail to the digital mail platform; securely route scanned items to recipients and follow retention and confidentiality guidelines.
• Prepare, meter, label, and process outgoing items by carrier cutoff times.
• Handle damaged, misdirected, and return-to-sender items according to standard operating procedures.
• Screen mail and follow the suspicious package protocol.
• Provide front-desk coverage as assigned, including greeting visitors, answering calls, notifying hosts, and following visitor and badge procedures.
• Assist with receiving, inventory counts, supply and parts organization, and movement of materials.
• Keep mailroom and warehouse areas organized and tour-ready, and complete opening and closing checklists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED