Mail Production Operator - IT Statewide Operator 1-4

State of Louisiana•Baton Rouge, LA

About The Position

The Division of Administration’s Office of Technology Services (OTS), Production Support Services section, is hiring a Mail Production Operator. The role supports OTS’s delivery of reliable technology services and the Division of Administration’s operations. The vacancy may be filled at IT Statewide Operator 1, 2, 3, or 4 through the career progression group. The operator independently runs advanced production mail equipment under established procedures and standards, ensuring quality through ongoing checks and reporting. The position works with agency personnel to operate mail-handling equipment on a 24/7 basis and uses electronic or automated systems for job tracking and audit logging. The operator may lead a work cell of production printing or mail-preparation machines, provide and receive instruction, and take part in training and cross-training initiatives.

Requirements

  • No experience or training is required.
  • Comply with agency policies, procedures, operating agreements, and established production standards.

Responsibilities

  • Independently operate advanced production mail equipment according to established procedures to produce and transport materials that meet standards for printed and mailed matter.
  • Ensure compliance with procedures and standards through continuous quality assurance and reporting.
  • Identify and raise deviations from production standards to management to support operational improvement.
  • Keep current with applicable standards and procedures.
  • Collaborate with agency personnel to operate advanced production mail-handling equipment on a 24/7 basis.
  • Operate information technology equipment for electronic or automated job tracking and audit logging, complying with agency policies, procedures, and operating agreements.
  • As assigned by a supervisor, receive and provide instruction as a team leader operating a work cell with one or more production printing or mail-preparation machines.
  • Participate as directed in continuing education, training, and cross-training initiatives.
  • Perform other assigned duties.
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