Mail Production Operator - IT Statewide Operator 1-4

State of Louisiana•Baton Rouge, LA

About The Position

The Division of Administration’s Office of Technology Services (OTS), Production Support Services, has a vacancy for an IT Statewide Operator. The position may be filled at level 1, 2, 3, or 4 in the career progression group. It is designated for promotion of a current permanent-status Office of State Technology employee; a permanent-status employee may be required to serve a new probationary period in lieu of promotion. The employee operates advanced production mail equipment and information technology systems to produce, handle, track, and transport printed and mailed materials in accordance with established procedures and quality standards. The role works with agency personnel to support mail handling operations on a 24/7 basis and may lead a work cell operating one or more production printing or mail-preparation machines. The position participates in quality assurance, reporting, training, and continuous improvement activities. No experience or training is required.

Requirements

No experience or training is required.
Must be a current permanent-status Office of State Technology employee to be eligible for this promotion vacancy.
Information supporting eligibility, including relevant detailed experience or education, must be included in the application.
A background check will be conducted before a new hire; prospective employees may also be subject to pre-employment drug testing.
New hires are subject to federal employment eligibility verification through E-Verify.

Responsibilities

Independently operate advanced production mail equipment according to established procedures to produce and transport materials consistent with standards for printed and mailed matter.
Ensure compliance with procedures and standards through continuous quality assurance and reporting.
Identify and raise deviations in production from established standards to management.
Remain abreast of applicable standards and procedures.
Collaborate with agency personnel to operate advanced production mail-handling equipment on a 24/7 basis.
Operate information technology equipment used for electronic or automated job tracking and audit logging, following agency policies, procedures, and operating agreements.
Receive and provide instruction to other agency personnel as a team leader.
Independently operate an assigned work cell consisting of one or more production printing or mail-preparation machines.
Participate as directed in continuing education, training, and cross-training initiatives to improve personal and team performance.
Perform other duties as assigned.