Mail Processing - Coordinator 1

University of New Orleans•Baton Rouge, LA

4d•$31,000•Onsite

About The Position

The University of New Orleans is seeking a Mail Processing Coordinator to manage the processing of Medicaid correspondence. This role involves scanning, associating metadata, entering case notes into the Enterprise Document Management System (EDMS), generating tasks in the LaMEDS system, communicating with the supervisor, and compiling monthly productivity reports. The position is located within the Eligibility Support department.

Requirements

Associate’s degree plus 3 years of professional work experience, or 4 years professional work experience.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up.
Excellent verbal/written communications skills.
Team and goal oriented.

Nice To Haves

Bachelor’s degree.
Minimum 1 year of professional experience in an office setting.
Professional experience in bookkeeping, health care field, or Medicaid program support.

Responsibilities

Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes.
Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS).
Enter descriptive case notes into the EDMS based on documentation received.
Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received.
Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
Compile monthly productivity reports that track current projects, achievements, and future goals.
Other tasks as directed.