Mail Courier - Glens Falls Hospital

Albany Medical Center•Glens Falls, NY
•$40,310 - $52,403

About The Position

The Mail Courier is responsible for delivering U.S. mail, internal mail pouches, and parcels to on- and off-campus locations. The role sorts correspondence for timely delivery, returns mail to the main campus for delivery to the end user or mailroom according to applicable protocols, processes mail using a metered mailing machine while assigning the appropriate cost center, and performs order fulfillment from warehouse inventory. The courier picks up mail from the postal facility, transports and organizes mail bins, and drives straight trucks and cargo vans between the main campus, off-site warehouse, and other locations as needed. The position also handles campus and off-site mail delivery, outbound mail processing, warehouse inbound and outbound tasks, HIS box deliveries, and STAT requests. The courier interacts professionally with staff across the organization and prioritizes pickups and deliveries in the best interests of off-site locations, Albany Med, and patient care.

Requirements

  • High school diploma or GED.
  • Valid New York State driver's license.
  • Provide a copy of a Standard Driving Record (Abstract).
  • One to three years of experience in a service position involving supply chain, shipping, or receiving.
  • One to three years of experience driving a commercial vehicle, such as a van or non-CDL or CDL truck.
  • Must be eligible for coverage under the AMC driving insurance policy.
  • Basic competency with Microsoft Windows.
  • Ability to read and comprehend instructions.
  • Excellent oral and written communication skills and the ability to develop collaborative relationships across staff levels.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Excellent customer-service orientation and people skills.
  • Ability to learn and understand relationships, and knowledge of various Materiel Management software tools.
  • Ability to follow the AMC Code of Conduct, Employee Manual, policies, procedures, practices, and problem-solving processes; exercise good judgment; accept direction; cooperate with others; and avoid interpersonal conflict.
  • Ability to independently organize work to meet established deadlines for timely supply and mail delivery.
  • Ability to drive regularly for an eight-hour shift, load and unload boxes and bags, and occasionally stand for up to eight hours, stoop, kneel, or crouch.
  • Ability to occasionally lift packages weighing up to 50 pounds.
  • Vision abilities including close, distance, and peripheral vision, depth perception, and the ability to focus on objects.

Responsibilities

  • Pick up mail flats and bins from the postal facility; safely load and unload them, move carts into the mailroom, and organize the carts.
  • Drive a straight truck with a gross vehicle weight of 18,000 between the main campus, off-site warehouse, and other locations as needed, following applicable transportation laws and guidelines.
  • Drive mini or Transit cargo vans between the main campus and off-site locations as needed, following applicable transportation laws and guidelines.
  • Pick up and deliver outbound U.S. mail, inner-office mail, pouches, and parcels to customers on campus and at off-site locations.
  • Interact professionally with customers ranging from executive management to support staff and respond to their needs in a timely, efficient manner.
  • Sort mail by mail code, grouping envelopes and attaching paperwork or rubber bands as needed.
  • Stack and deliver mail on campus to internal customers using delivery carts.
  • Off-load mail and packages at 22NSA to ASA V; when filling in, deliver inbound mail, pouches, and packages floor by floor and collect outgoing mail and packages.
  • Perform the HIS run by picking up boxes from E-1 and delivering them to the HIS record area in the 22NSA basement.
  • Assist the 1275 Warehouse inbound and outbound departments as directed; receive and put away inbound products using a handheld device, and fulfill, wrap, and process outbound paperwork using the device.
  • Sort and process outbound U.S. mail by cost center number, following presort and flat-envelope protocols.
  • Complete STAT requests under the direction of Mailroom ASA V or an appointee.
  • Prioritize delivery and pickup decisions in the absence of Mailroom ASA V, an appointee, a manager, or a supervisor, taking the needs of off-site locations, Albany Med, and patient care into account.
  • Use a USPS mailing machine as required by the assignment.
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