Mail Control Office Clerk (Office Clerk Opt 1)

State of Illinois • Springfield, IL

5d • $3,730 - $4,751 • Onsite

About The Position

The Department of Healthcare and Family Services, Bureau of Claims Processing, Mail Control Unit, is seeking to hire a Mail Control Office Clerk who will complete vital functions for the Agency’s customers and/or entities by sorting and processing mail in a timely manner within a high production work environment. The ideal candidate will possess the ability to operate office equipment including a copier and mail cutting machine. The candidate must be able to interpret and follow procedures utilized for sorting and processing various mailings received within the Mail Control Unit which at times will require staff to sit for long periods of time. HFS values employees with different backgrounds, life experiences, and talents. At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained. HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Requirements

• Requires knowledge, skill, and mental development equivalent to the completion of high school.
• Requires completion of a background check and self-disclosure of criminal history.
• Requires the ability to utilize and maintain state issued equipment such as a laptop.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.

Nice To Haves

• Ability to operate office equipment including a copier and mail cutting machine.
• Ability to interpret and follow procedures utilized for sorting and processing various mailings received within the Mail Control Unit.
• Ability to sit for long periods of time.

Responsibilities

• Under direct supervision, serves as a Mail Control Office Clerk and receives, reviews, and sorts mail from outside entities such as clients and/or entities within the Department.
• Prepares mail for numbering and scanning in accordance with established methods.
• Prepares mail that is returned to the Department as undeliverable.
• Assists other bureau staff in the operation of the mail cutting machine utilized by the Department by sorting envelopes by size, "taping" envelopes to run through the machine, removing the cut envelopes and packing trays.
• Follows verbal or written instruction, gaining experience and knowledge in and applying evolving automated office equipment and technology to the tasks performed.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• 12 paid Sick Days annually
• 10 paid Vacation Days their first year of service and can earn up to 25 paid Vacation Days annually
• 3 paid Personal Days annually
• (13-14) paid holidays annually (based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED