Mail Clerk

Veterans Health Administration • Dallas, TX

2d • Onsite

About The Position

The Mail Clerk works in the Mail Center section of Supply Chain Management Service at the VA North Texas Health Care System. The Mail Center is the central point for receiving, controlling, distributing, and dispatching classified and unclassified mail originating from the Department of Veterans Affairs and other federal agencies.

The clerk receives and sorts incoming mail and packages, including classified and special-delivery items, and routes materials to the appropriate organizational units. The position safeguards official mail under established security and postal procedures, reports signs of tampering or suspicious items, and obtains delivery signatures for accountable mail. The clerk also operates and maintains mail-processing equipment, prepares outgoing mail for postal and commercial carriers, and selects cost-effective mailing methods while meeting sender requirements.

The position includes driving a government vehicle on courier runs to outlying Bonham VA offices and facilities, USPS offices, and other organizations. The clerk transports classified materials and handles them in accordance with applicable guidelines, including HIPAA. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. This is not a virtual position. A current state-issued driver's license and a government vehicle driver's card are required; a pre-placement examination is required to determine the ability to safely operate a government vehicle.

Requirements

• U.S. citizenship.
• One year of generalized experience equivalent to at least GS-03 in the federal service, or two years of education above high school, or a qualifying combination of education and experience.
• A current, state-issued driver's license.
• A valid government vehicle driver's card.
• Ability to safely operate a government vehicle, as assessed by a pre-placement examination.
• Complete all required application steps, including an online assessment.
• Selective Service registration for males born after December 31, 1959.
• Successful completion of a background/security investigation and online onboarding requirements.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

• Receive incoming mail and packages and sort them by mail code, name, department, service, or address.
• Open and review misaddressed mail or mail addressed only to an activity to determine the proper destination.
• Receive and process classified and special-delivery mail and packages, obtaining internal signatures for accountability where required.
• Analyze and route general and specialized mail from private citizens, organizations, and federal agencies to appropriate service lines and sections.
• Safeguard official mail according to security and postal policies and procedures, and immediately report suspected tampering or suspicious items.
• Set up, operate, and monitor mail-processing equipment, including meter machines and envelope inserters; clear jams and adjust malfunctions as needed.
• Clean equipment and perform minor maintenance, including replenishing ink, paper, envelopes, and toner.
• Process outgoing materials for USPS, commercial, and contract carriers.
• Screen outgoing mail for correct addresses, packaging, and compliance with USPS and agency procedures.
• Weigh mail, determine appropriate mailing classifications and cost-effective processing methods, and sort and bundle mail by ZIP code to maximize savings.
• Face and tray large volumes of letters according to USPS or other applicable guidelines.
• Prepare logs, receipts, mailing labels, and packages in accordance with carrier guidelines and procedures.
• Drive a government vehicle on courier runs to outlying VA offices and facilities, USPS offices, and other organizations.
• Transport classified materials and ensure packages and records are handled according to applicable guidelines, including HIPAA.

Benefits

• Federal employee benefits package; specific benefits depend on position type and eligibility.
• VA may consider credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, subject to prior request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED