Mail Clerk (Full-Time, $17.50/hr.), Department of Mail Services

Wake Forest University • Winston Salem, NC

50d • Onsite

About The Position

Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus. Please note: This position works Tuesday- Saturday, with flexibility to work varied days and hours as needed; this position works 10 months a year.

Requirements

• High School graduate with at least three year’s related experience, or an equivalent combination of education and experience.
• Knowledge of USPS guidelines for mailing procedures.
• Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed.
• Proficiency in computer skills, including MS Office, the internet, and other relevant software.
• Solves problems associated with the collection and delivery of campus mail.
• Ability to display professional attitude and appearance in approach to the job.
• Ability to plan, organize, and prioritize work effectively.
• Ability to demonstrate concise and effective communication skills both orally and in writing.
• Ability to identify and analyze problems, presenting solutions using various resources and creative ideas.
• Ability to utilize input from others and research acceptable solutions in conflict situations.
• Ability to handle multiple tasks and responsibilities with enthusiasm.
• Valid driver's license with a good driving record; must be insurable.

Nice To Haves

• Mail center or mail courier experience preferred.

Responsibilities

• Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates.
• Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services.
• Supplies parcel lockers with packages, as needed.
• Delivers and collects mail from University departments both on and off campus.
• Assist at the Mail Services lobby window as needed.
• Operate Point of Sale and USPS machines as needed.
• Performs other related duties as assigned.

Benefits

• The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED