Mail Clerk, Department of Mail Services

Wake Forest University•Winston-Salem, NC

1d•Onsite

About The Position

Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.

Requirements

High School graduate with at least three year’s related experience, or an equivalent combination of education and experience
Knowledge of USPS guidelines for mailing procedures
Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed.
Proficiency in computer skills, including MS Office, the internet, and other relevant software
Solves problems associated with the collection and delivery of campus mail.
Ability to display professional attitude and appearance in approach to the job.
Ability to plan, organize, and prioritize work effectively.
Ability to demonstrate concise and effective communication skills both orally and in writing.
Ability to identify and analyze problems, presenting solutions using various resources and creative ideas.
Ability to utilize input from others and research acceptable solutions in conflict situations.
Ability to handle multiple tasks and responsibilities with enthusiasm.
Valid driver license with a good driving record; must be insurable.
Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently.
Driving, lifting, climbing, standing, walking, talking, and hearing. Subject to both environmental conditions; activities occur inside and outside. May be exposed to hazards, noise.

Nice To Haves

Mail center or mail courier preferred.

Responsibilities

Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates
Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services
Supplies parcel lockers with packages, as needed
Delivers and collects mail from University departments both on and off-campus.
Assist at the Mail Services lobby window as needed.
Operate Point of Sale and USPS machines as needed.
Performs other related duties as assigned.