Mail Clerk (Full-time - M-F)

IST Management Services•Baltimore, MD

17h•$17 - $18•Onsite

About The Position

IST Management Services is hiring a direct-hire, full-time Mail Clerk in Baltimore, Maryland, to work in a financial institution mail room. The role is scheduled Monday through Friday from 11:00 AM to 7:30 PM, with flexibility to cover earlier shifts when needed. The position involves mailroom and administrative services, customer support, handling time-sensitive and confidential materials, and working in a high-volume production environment. Employees are expected to follow a business professional dress code and be willing to cross-train for potential advancement opportunities. Applicants must meet the client’s standards following an extensive review of their credit history. IST Management Services is a rapidly growing business process outsourcing company and the largest American privately owned facilities management company. Founded in 1997, IST is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management.

Requirements

High school diploma or GED.
Professional appearance and demeanor.
Keyboarding skills and PC skills in a Windows environment.
Excellent verbal and written communication skills.
Ability to work effectively individually or as part of a team and perform multiple functional tasks.
Ability to meet the employer’s attendance policy.
Valid driver’s license and reliable transportation to and from work.
Ability to lift up to 55 pounds.
Willingness to cross-train for other job functions.
Ability to meet client standards following an extensive review of applicant credit history.

Nice To Haves

Customer service-related experience, preferably in hospitality, retail, or restaurants.

Responsibilities

Operate mailing, copy, and fax equipment and handle mail, copy jobs, and legal documents.
Provide high levels of customer care and maintain a friendly, cooperative attitude.
Type correspondence; file, copy, and enter data; perform word processing; send and receive faxes; sort mail; and complete other administrative tasks as assigned.
Handle shipping and receiving and update employee lists.
Pick up and deliver mail, parcels, copy jobs, and faxes to customers.
Lift and handle bundles of mail, overnight packages, and paper shipments, including time-sensitive and confidential materials.
Adapt to customer demands in a high-volume production environment and consistently follow business procedure guidelines.
Take direction from a supervisor or site manager and participate in cross-training.
Maintain logs and reporting documentation, pay attention to detail, and adhere to safety procedures.
Perform other tasks as assigned.