Mail Clerk- Austin

360training•Austin, TX

10d•Onsite

About The Position

360training.com is seeking an outgoing and customer-service oriented Fulfillment Coordinator to join our growing team in Austin, TX. This will be the go-to person to respond to JIRA tickets, prepare certifications and other fulfillment orders and to escalate issues to the proper person as needed.

Requirements

Attention to detail
Ability to enter data
Experience with excel and computer skills
Strong organizational skills
work independently and in a fast-paced environment.
Must live in state of Texas and within reasonable driving distance of the Austin office.

Nice To Haves

Some mailroom experience preferred

Responsibilities

Review and disperse mail to appropriate departments
Sorting incoming and outgoing mail by department or recipient
Maintaining the mailroom
Scan and file returned mail
Keep the mailroom clean and organized, and ensure it's stocked with supplies
Report work orders and safety hazards to the manager/supervisor.
Process outgoing mail, weigh it, and calculate the correct postage.
Use mail machines like postage meters, photocopying machines, and mail folding and inserting machines.
Respond to Customer Support inquiries
Provide clear communication in all interactions
Create and resolve all JIRA work order tickets
Maintain records of receipts, mailing dates, mail volume, package weights, and shipping costs etc.
Creates and maintains reports concerning delivery volumes, productivity, and compliance
Assist with office supplies and vendor relationships
Ensure accountable inventory and fulfillment practices for all aspects of the company
Performs all other tasks as directed