Machinery Service & Repair Tech

Handy Distribution•Murfreesboro, TN

About The Position

The Machinery Service & Repair Tech diagnoses, repairs, and maintains sheet metal and related metal fabricating machinery. The position supports customers throughout Tennessee, Kentucky, and Georgia, with frequent travel to customer locations and some overnight travel potentially required. The employee also maintains company shop and field equipment, provides preventative maintenance, and communicates with customers about service resolution and follow-up. The role requires safe, competent use of tools and machinery, independent work with minimal supervision, and professional customer service.

Requirements

High school diploma or equivalent.
Experience with machinery maintenance and repair.
Experience with electrical work and troubleshooting mechanical and electrical equipment.
Proven competency with tools and general machinery concepts, with the ability to apply that knowledge safely and successfully.
Ability to work independently or with minimal supervision, including time-management skills.
Excellent customer service skills and ability to interact professionally with customers and team members.
Excellent verbal and written communication skills.
Ability to work under pressure.
Basic mechanical skills, including use of hand tools.
Basic computer skills, including Microsoft Office, internet, and email.
Ability to travel, including out of town.
Valid government driver’s license and acceptable driving record under company and insurer standards; continued employment may depend on maintaining driving eligibility.
Ability to routinely lift and/or move up to 50 pounds.

Responsibilities

Diagnose functional problems with sheet metal and metal fabricating machinery.
Identify replacement parts for machinery.
Fabricate miscellaneous machinery components, such as covers, guards, and supports.
Clean machinery using a pressure washer, steam cleaner, or parts degreaser.
Observe company safety practices and procedures, including the use of protective hearing and eyewear.
Perform preventative maintenance on customers’ machines and company shop and field equipment.
Maintain daily communication with customers to ensure resolution and appropriate follow-up.
Suggest added value related to current parts and repairs.
Use tools safely, properly, and efficiently.
Present a professional image to customers.
Travel to customer facilities, including out-of-town and potentially overnight travel.
Maintain the shop and shop equipment, and communicate uncertain tool status to the Shop Supervisor.