Machine Operator I

Westrock Coffee•Little Rock, AR

About The Position

The Machine Operator is responsible for the overall quality and efficiency of a coffee packaging machine and indirectly leads machine crews. The primary objective is to operate the machine safely and ensure production and waste goals are met. This position reports to the Plant Manager. The operator sets up and runs packaging equipment according to work orders and manufacturing specifications, monitors product and packaging quality, troubleshoots basic-to-moderate operating problems, and coordinates changeovers and needed supplies. The role also involves completing production and maintenance documentation, handling and palletizing finished boxes, collecting quality-assurance samples, and maintaining a clean and safe work area.

Requirements

Ability to communicate effectively through speaking, writing, active listening, and following instructions.
Good leadership and training skills.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate across the operation to achieve goals and objectives.
Ability to work in a fast-paced environment and handle multiple tasks.
Ability to work in a team environment that expects honest communication, a positive attitude, engagement, and personal accountability.
Quick troubleshooting and problem-solving skills.
Ability to follow specifications and manuals.
Basic math skills.
Mechanical aptitude, including comfort using tools to make simple repairs.

Responsibilities

Operate production equipment safely and efficiently to meet production and waste goals.
Complete required equipment documents and checklists, and report malfunctions to the supervisor and maintenance.
Interpret work orders and instructions to ensure the correct materials and specifications are used.
Troubleshoot and resolve basic-to-moderate operational difficulties.
Ensure coffee has had adequate time to gas off.
Complete changeover sheets, notify line support when a changeover is needed, and request appropriate film, filters, and boxes for the packaging line.
Use a computer to open the appropriate coffee bin.
Enter item information at the data-entry console to print correct item labels.
Program the packaging machine for the item being run using the manufacturing specification sheet.
Adjust packaging equipment for the appropriate case size.
Adjust the amount of coffee per package during production to keep it within specified ranges.
Manage the packaging process by closing and labeling boxes and sending them through a tape machine.
Perform visual, weight, and seal inspections of packages during operation.
Identify and segregate nonconforming goods for proper disposition.
Move boxes from the conveyor belt onto pallets and stack them appropriately.
Complete a ticket for every pallet, including the item number, date, and case count.
Record shift downtime and provide explanations.
Complete maintenance work request forms when mechanic service is required.
Clean the machine with an air hose and sweep the work area as needed to prevent dust on the packaging line.
Check packaging machines and complete a changeover sheet to verify that bags on the packaging line are correct.
Collect and submit required quality-assurance samples.
Follow quality-system and safety protocols, including operating equipment safely, wearing proper PPE, keeping work areas clean and organized, and contributing to safety goals.
Perform other duties as assigned.