Machine Leader

City of New York•Brooklyn, NY

About The Position

The Department of Social Services (DSS), through the New York City Human Resources Administration (HRA), is recruiting a Supervisor of Office Machine Operations II to function as a Machine Leader within General Support Services (GSS). GSS provides facilities and operational support for HRA social service programs. The Machine Leader operates and supervises staff using print-production equipment, oversees job setup and print quality, selects appropriate paper options, assigns work, and checks finished products. The role also involves updating completed and shipped jobs in the EPS PACE management information system, maintaining equipment, and training and assisting machine operators. The scheduled hours are 10 AM to 6 PM. Applicants must be permanent in the Supervisor of Office Machine Operations civil service title or permanent in a comparable title eligible for a 6.1.9 title change.

Requirements

  • Applicants must be permanent in the Supervisor of Office Machine Operations civil service title or permanent in a comparable title eligible for a 6.1.9 title change.
  • A four-year high school diploma or its educational equivalent approved by a State department of education or a recognized accrediting organization, and two years of satisfactory, full-time experience operating office machines and reproduction equipment.
  • An associate degree or 60 credits from an accredited college may substitute for one year of the required experience.
  • Education and/or experience equivalent to the stated qualifications may be accepted; however, all candidates must have a four-year high school diploma or its equivalent and at least one year of the specified experience.

Responsibilities

  • Operate and supervise staff operating print-production equipment, including digital cutsheet and roll-feed toner and inkjet printers for color and monochrome printing, cutters, folding machines, laminators, strapping and shrink-wrap machines, and bindery equipment.
  • Set up color and monochrome print jobs using a print controller and adjust settings to ensure page alignment, front-to-back registration, and print quality without artifacts or color defects.
  • Select appropriate paper options and parameters, and supervise staff performing this work.
  • Plan and assign work to subordinate staff based on workload and established deadlines.
  • Perform spot quality checks on finished and printed materials to reduce waste and prevent defective products from reaching customers.
  • Update jobs as completed and shipped in the EPS PACE job-tracking management information system.
  • Ensure print and finishing equipment is maintained and kept in good working condition.
  • Train and guide staff in proper machine and equipment operation.
  • Assist machine operators when necessary.
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