About The Position

The AI Software & Platform Team designs and operates core platform infrastructure connecting Cisco enterprise product dashboards with intelligent, agentic AI capabilities. The team builds a multi-service architecture of agentic orchestrators and high-throughput API gateways to integrate AI capabilities with the broader Cisco ecosystem and support real-time operational workflows at scale. Its engineers work with Go and Python microservices, with a focus on innovation and security resilience. As a Senior Technical Lead, you will own the architectural direction and cross-service technical execution for a distributed AI platform, ensuring robust identity and multi-tenancy. You will create end-to-end technical specifications and break complex system designs into executable work streams across engineering teams. You will strengthen service-to-service communication through cryptographic identity signing and zero-trust verification, and lead structured CVE remediation and production triage. You will establish engineering standards and mentor senior engineers to advance the platform’s technical maturity.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline and 12+ years of professional software engineering experience; or a master’s degree and 10+ years; or a Ph.D. and 7+ years; or an equivalent combination of education and verified industry software engineering experience.
  • At least 8 years designing, building, and operating high-concurrency distributed backend microservices in production.
  • Demonstrable proficiency in both Go and Python.
  • At least 4 years designing and implementing enterprise authentication and authorization systems, such as OAuth 2.0/OIDC, JWT, RFC 8693 token exchange, or mTLS.
  • Experience leveraging code-generation tools and agents for software development.
  • Demonstrated experience building or integrating LLM orchestration frameworks, agentic runtimes such as ReAct, tool-calling interfaces, or Model Context Protocol (MCP) servers.
  • Hands-on experience deploying and operating services on Kubernetes with automated secret management and distributed tracing using OpenTelemetry/APM.

Nice To Haves

  • Experience designing API gateways, gRPC/protobuf service definitions, and shared client libraries across large monorepos.
  • Experience with distributed workflow engines such as Temporal and real-time event streaming technologies such as SSE, WebSockets, or Kafka.
  • Experience with feature flag lifecycle management and targeting using tools such as LaunchDarkly.
  • Experience leading remediation programs with internal offensive security or red-team penetration testing groups.
  • Experience integrating vector databases such as Weaviate, Milvus, or Qdrant and relational databases such as PostgreSQL/pgx at scale.

Responsibilities

  • Own architectural direction and cross-service technical execution for the distributed AI platform, ensuring robust identity and multi-tenancy.
  • Author end-to-end technical specifications for platform capabilities.
  • Decompose complex system designs into executable work streams across multiple engineering teams.
  • Harden service-to-service communication by deploying cryptographic identity signing and zero-trust verification.
  • Lead structured CVE remediation and production triage to maintain system stability and security resilience.
  • Establish high engineering standards and mentor senior engineers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Paid holidays
  • Floating holiday for non-exempt employees
  • Paid birthday day off
  • Paid year-end holiday shutdown
  • Personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • Sick time off
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional paid volunteer days
  • Annual bonuses for eligible non-sales roles
  • Potential Cisco restricted stock unit grants
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