M&A Project Manager

Culligan Quench•Remote - US, PA

About The Position

Culligan Quench is seeking an M&A Project Manager to coordinate assigned acquisitions from integration planning and due diligence through Day 1 readiness and post-close customer onboarding. The role supports effective integration while protecting customer experience, revenue retention, and operational continuity. The Project Manager maintains disciplined project plans, identifies and escalates material risks, and works with sellers and functional partners to transition customer data, contracts, billing, equipment, and service requirements into Culligan Quench operations. The role monitors customer and financial outcomes, verifies functional handoffs, and contributes to scalable integration playbooks. It operates with autonomy on assigned workstreams, with guidance from the Director of M&A Integration and senior team members, and offers opportunities for continued professional growth. The position requires travel as acquisition needs require.

Requirements

3–5 years of experience in project management, integration, operations, or cross-functional program execution.
Ability to manage multiple projects, prioritize competing deadlines, and operate effectively in a fast-paced environment.
Strong written and verbal communication skills, including concise issue escalation and recommendations.
Proficiency with Microsoft Excel, Word, and PowerPoint, and comfort analyzing customer and operational data.
Experience coordinating stakeholders across Sales, Customer Care, Service, Finance, IT, or related functions.
Strong attention to detail, analytical problem solving, ownership, and willingness to learn.
Willingness to travel as acquisition needs require.

Nice To Haves

M&A exposure.
Experience with Salesforce, Power BI, Monday.com, or similar project or reporting tools.
Bachelor’s degree.

Responsibilities

Develop and maintain acquisition plans, milestones, diligence logs, risk registers, and Day 1 readiness checklists for assigned transactions.
Coordinate seller information requests, customer and contract data validation, flat-file readiness, and cross-functional dependencies.
Identify material customer concentration, contract, equipment, service, and data risks early; communicate recommended actions and owners.
Coordinate customer onboarding, seller-assisted introductions, and targeted engagement for strategic and at-risk accounts.
Partner with Customer Care, Sales, Service, Product, Finance, IT, and Data Integration to support continuity of billing, service, and customer relationships.
Monitor customer contact, First Touch, onboarding completion, NPS, churn indicators, and revenue risks; escalate exceptions promptly.
Support differentiated customer strategies based on recurring revenue, concentration, equipment profile, and retention risk.
Document functional owners, commitments, deadlines, and acceptance criteria, and follow through until handoffs are verified.
Coordinate post-close seller obligations, open integration items, and applicable holdback or purchase-price adjustment support.
Provide concise status reporting that distinguishes critical value-at-risk issues from routine task completion.
Document lessons learned and contribute to reusable integration playbooks, customer use cases, and process standards.
Identify opportunities to simplify recurring work through reporting, automation, and appropriate AI-enabled tools.
Collaborate with senior team members and functional partners to strengthen project management, analysis, and stakeholder influence skills.
Maintain accurate acquisition documentation and provide timely updates for deal reviews and integration governance.
Demonstrate accountability, sound judgment, responsiveness, and a customer-first approach.