About The Position

The MA/LVN/RN is a key member of the clinical care team, responsible for delivering high-quality, patient-centered care in support of providers and overall practice operations. The role helps maintain a safe, efficient, and compassionate environment, supports positive patient experiences, and contributes to the effectiveness of the care team. Spanish speaking is required. The position is full-time and in person at a pediatric primary care clinic.

Requirements

  • Spanish speaking is required.
  • Medical Assistant certification, a License in Vocational Nursing, or a License in Registered Nursing.
  • For medical assistants without certification, two or more years working as a non-certified medical assistant with relevant job duties.
  • Active BLS CPR certification.
  • Strong written and verbal communication skills.
  • Strong organizational skills.
  • Competency in EHR, Microsoft, and clinical laboratory tools.
  • Ability to maintain confidentiality and comply with applicable standards.

Nice To Haves

  • One or more years of back-office clinical experience is preferred.

Responsibilities

  • Prepare exam rooms and assist with patient flow to support efficient visit schedules.
  • Obtain and document vital signs, patient histories, chief complaints, and screenings in the EHR.
  • Administer medications, injections, immunizations, and treatments as ordered by providers.
  • Assist with or perform minor in-office procedures and specimen collection, including bandage, splint, and sling application; venipunctures; heel and finger pokes; catheterizations; nebulizer/albuterol treatments; and ear lavage.
  • Administer and document medications by IM, SQ, ID, NS, PO, PR, eye, ear, and topical routes as ordered by providers.
  • Administer and document immunizations in the EHR and maintain the ImmTrac registry.
  • Monitor and report changes in patient condition to providers or supervising staff.
  • Ensure proper labeling, handling, and documentation of laboratory and diagnostic tests.
  • Provide patient instruction regarding medications, procedures, follow-up care, and health maintenance.
  • Help patients feel informed, comfortable, and supported throughout their visits.
  • Support chronic disease management and patient education initiatives.
  • Maintain accurate, timely documentation in the EHR.
  • Manage clinical inventory, restock supplies, and ensure proper equipment sterilization and safety.
  • Conduct and accurately document telephone triage, including patient guidance, prescription refill requests, message-taking, and call routing using Clear Triage Barton Schmitt protocols.
  • Perform and document provider-ordered follow-up phone calls and progress checks.
  • Process and document forms, including school forms, letters, sports physicals, and immunization records.
  • Maintain lab equipment, including quality controls, quality assurance standards, and cleaning.
  • Stock and organize clinical areas, including the lab, patient exam rooms, vaccine area, medication cabinet, and supply closet.
  • Adhere to infection control, HIPAA, and OSHA standards.
  • Participate in quality improvement, compliance, and continuing education initiatives.
  • Perform other duties as necessary or in the best interest of the organization.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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