About The Position

The Certified Medical Assistant provides direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the direction of a physician. The role functions under the direction of a licensed independent practitioner, manager, and/or RN in providing patient care, emotional support, and problem solving in accordance with hospital, nursing, and unit policies and procedures. Duties may include handling, transporting, accessing, and/or contacting medications and related supplies. Certified Medical Assistants work across shifts, including weekends and holidays. Individual shift rotations and schedules are established with the Nurse Manager or Practice Manager. Schedules, shift rotations, and hours may be adjusted as needed to meet clinic requirements. The position serves patients of all ages.

Requirements

  • Current Medical Assistant certification through a recognized national professional association, such as AAMA, AMT, NAHP, ARMA, or NHA.
  • Current AHA BLS HCP certification or equivalent for continued employment.
  • High school diploma or equivalent.
  • One year of medical assistant work experience within the last three years if not a graduate of a medical assistant program; no work experience is required for graduates of a medical assistant program.
  • Previous experience using a personal computer and software applications, including Microsoft applications and email.
  • Demonstrated organizational, problem-solving, communication, and interpersonal skills.
  • Ability to work all three shifts, weekends, and holidays, with schedules potentially adjusted to meet clinic needs.
  • Physical ability to lift 20–50 pounds and perform prolonged standing and sitting, frequent bending, walking, climbing, and reaching.
  • Mental and sensory abilities including recall, reasoning, problem solving, hearing, clear speaking, legible writing, reading, and logical thinking.
  • Ability to work in a fast-paced environment, handle multiple priorities, and adapt to frequent change.

Nice To Haves

  • Two to three years of previous experience as a Certified Medical Assistant.
  • Previous experience in an academic health care environment.
  • Graduation from an accredited medical assisting training program, such as one accredited by CAAHEP or ABHES.

Responsibilities

  • Provide direct, age-specific patient care based on medical orders and the plan of care under physician direction.
  • Provide patient care, emotional support, and problem solving under the direction of a licensed independent practitioner, manager, and/or RN, following applicable policies and procedures.
  • Handle, transport, access, and/or come into contact with medications and related supplies as required.
  • Seek supervisor approval or guidance for schedule changes, legal issues, care that deviates from the standard, and identifying educational resources to meet developmental needs.
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