LVN Patient Care Coordinator - In Office Position

Be Healthy at Home•Buda, TX

4d•Onsite

About The Position

The LVN Patient Care Coordinator works in an office setting under the direction of an RN. The role coordinates patient care among practitioners, patients, and field and office staff, and communicates with patients, family members, Agency team members, and other healthcare professionals. The coordinator reviews incoming referrals, helps arrange necessary visits, obtains and transcribes practitioner orders into the EMR, and supports nursing interventions, education, and discharge preparation under RN direction. The position also includes patient visits as needed and participation in the Intake on-call rotation.

Responsibilities

Triage patient phone calls under the direction of the RN and collaborate with the Scheduler to arrange PRN visits when necessary.
Coordinate care among practitioners, patients, and field and office staff.
Communicate effectively with patients, family members, Agency team members, and other healthcare professionals.
Obtain practitioner verbal orders when necessary and transcribe orders into the EMR; receive and transcribe external orders into the EMR.
Under the direction of the RN, provide appropriate nursing interventions and patient and caregiver education, and prepare patients and caregivers for discharge from services.
Implement infection control measures to protect staff and patients.
Review incoming referrals clinically; coordinate with the Scheduler on staffing capacity and with the Branch Director regarding potentially declined referrals.
Communicate with Account Executives, referral partners, patients, and certifying practitioners to obtain necessary referral components.
Participate in Agency-sponsored in-services, maintain or improve competency, and participate in the Agency's QAPI program.
Promote the Agency's philosophy and administrative policies.
Perform patient visits as needed.
Participate in the Intake on-call rotation.