Office Coordinator - In-Office Vincennes, IN

ReSource Pro•Vincennes, IN
•$17 - $18•Onsite

About The Position

ReSource Pro is seeking an Office Coordinator to provide administrative support and reception for its Compliance office. This is an in-office position located in Vincennes, Indiana. The role oversees general office administration and logistics, serves as the main phone-line operator, processes client documentation and mail, and supports Compliance initiatives through collaboration with team members and Compliance Lead Generation. ReSource Pro seeks candidates who engage with its culture and Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. The salary range for most locations is $17.00–$18.00 per hour; the range may vary based on experience and geographic location. The position is eligible for an annual bonus, and the broader compensation package includes benefits and other opportunities. Individual pay decisions consider qualifications, experience, skillset, geography, and internal equity.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Microsoft Office, including Word, Outlook, and Access, with strong Excel skills.
  • Customer-centric mindset, with an interest in providing service and solving customer problems.
  • Strong written and verbal communication skills, including the ability to convey information to clients and de-escalate customer frustrations.
  • Team-player mentality and commitment to supporting other team members.
  • Process-focused and detail-oriented approach, with a commitment to accurate documentation.
  • 1–2 years of administrative, customer service, retail, or call center experience that includes substantial communication and organization responsibilities.

Responsibilities

  • Oversee general administrative functions and logistics for the Compliance office, including office supplies and breakroom or kitchen supplies.
  • Receive visitors, answer phone calls, forward calls to appropriate partners, and serve as the main phone-line operator.
  • Scan client documentation into the system accurately and promptly.
  • Send and receive packages, handle mail, and forward mail to appropriate partners.
  • Support Compliance initiatives as needed.
  • Collaborate with team members to promote communication and partnership for all employees.
  • Partner with Compliance Lead Generation as needed and provide cross-functional support when requested.

Benefits

  • Annual bonus eligibility
  • Benefits are included in the total compensation package, but specific benefits are not listed.
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