Luxury Sales Specialist

The RealReal • Durango, CO

4d

About The Position

The RealReal is seeking a motivated, self-driven Luxury Sales Specialist with an entrepreneurial spirit and a passion for luxury goods. The specialist represents the brand in the field, prospecting, cultivating relationships, and building a loyal book of business with high-end clientele. The primary focus is acquiring luxury consignment inventory from individual clients. The role is suited to an independent professional skilled in networking, client service, and luxury sales.

The position involves sourcing consignments through personal and professional networks, developing and maintaining client relationships, and carrying out outreach and marketing efforts. The specialist is accountable for monthly sales performance and coordinates consignment pickup and shipment to The RealReal’s e-commerce fulfillment centers. They provide a white-glove client experience, explain and review consignment contracts, and work with the Consignor Relations team to address client concerns. The role requires travel more than 70% within the designated market and is 100% commission-only.

Requirements

• A strong personal and professional network capable of generating recurring consignment opportunities.
• Passion for and knowledge of luxury brands across women’s and men’s categories, fine jewelry, and watches.
• Ability to build trust and maintain relationships with sophisticated, high-value clientele through professionalism and business acumen.
• Strong sales skills, an entrepreneurial mindset, attention to detail, and commitment to exceptional client service.
• Ability to consistently meet or exceed monthly performance goals and sales targets.
• Comfort using a variety of digital tools, platforms, and devices to manage workflows and client interactions.
• Willingness and ability to travel more than 70% within the designated market.

Nice To Haves

• Experience in outside sales, luxury retail, styling, or public relations.
• Active involvement in community or charitable organizations.

Responsibilities

• Use personal and professional networks to source high-quality consignments.
• Cultivate long-term client relationships through trust, personalized service, and ongoing communication.
• Develop and implement outreach and marketing efforts to attract new consignors and encourage repeat business.
• Meet or exceed monthly quotas and contribute to business growth through sales performance.
• Secure luxury consignment items and coordinate pickup and shipment to The RealReal’s e-commerce fulfillment centers.
• Provide a seamless, white-glove experience throughout the consignment process.
• Present and review consignment contracts, explain their terms, and guide clients through the consignment process.
• Collaborate with the Consignor Relations team to proactively address and resolve client concerns or issues.

Benefits

• Uncapped commission.
• Annual Elite Club Trip for top performers.
• Monthly sales competitions with cash, prizes, or site credit.
• 401(k) with company match.
• Flexible time off with manager approval.
• Depending on role, employees may also be eligible for a bonus program, incentive pay, and/or benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed