Luxury Sales Specialist

The RealReal•Austin, TX

About The Position

The RealReal is seeking motivated, self-driven professionals with an entrepreneurial spirit and a passion for luxury goods. The Luxury Sales Specialist represents the brand in the field, prospecting, cultivating relationships, and building a loyal book of business with high-end clientele. The primary focus is acquiring luxury consignment inventory from individual clients. The role suits professionals skilled in networking, client service, and luxury sales. The specialist sources high-quality consignments through personal and professional networks, builds lasting client relationships, develops outreach and marketing strategies, and meets or exceeds monthly sales quotas. They secure items and coordinate pickup and shipment to The RealReal’s fulfillment centers, deliver a white-glove client experience, explain consignment contracts and terms, and work with the Consignor Relations team to address client concerns. The role requires travel more than 70% within the designated market and is 100% commission-only.

Requirements

Possess a strong personal and professional network that can generate recurring consignment opportunities.
Demonstrate passion for and knowledge of luxury brands across women’s and men’s categories, fine jewelry, and watches.
Demonstrate the ability to build trust and maintain relationships with sophisticated, high-value clientele through professionalism and business acumen.
Have strong sales skills, an entrepreneurial mindset, attention to detail, and a commitment to exceptional client service.
Consistently meet or exceed monthly performance goals and sales targets.
Be comfortable using a variety of digital tools, platforms, and devices to manage workflows and client interactions.
Be willing and able to travel more than 70% within the designated market.

Nice To Haves

Experience in outside sales, luxury retail, styling, or public relations.
Active involvement in community or charitable organizations.

Responsibilities

Leverage personal and professional networks to source high-quality consignments.
Cultivate long-term client relationships through trust, personalized service, and ongoing communication.
Develop and implement outreach and marketing efforts to attract new consignors and encourage repeat business.
Meet or exceed monthly quotas by driving key performance metrics and contributing to business growth.
Secure luxury consignment items and coordinate pickup and shipment to e-commerce fulfillment centers.
Provide a seamless, white-glove experience throughout the consignment process.
Present and review consignment contracts, explain terms, and guide clients through the process.
Collaborate with the Consignor Relations team to address and resolve client concerns.