Luxury Experience Designer

Luxuria Vacations • Argentina, PR

11h • Remote

About The Position

As a Lux Experience Designer, you will play a pivotal role in shaping unforgettable travel experiences for our discerning clientele. This role requires a blend of creativity, empathy, and a deep understanding of luxury travel — combined with the organizational precision to bring every bespoke journey to life seamlessly. You are not just booking trips. You are curating life experiences. Every client interaction is an opportunity to deepen a relationship, exceed an expectation, and create a memory that lasts a lifetime.

Requirements

• 2–3 Years Luxury Travel Experience
• DMC, Tour Operator, or Travel Agency — curating luxury trips
• Genuine love for travel and a keen eye for destination detail
• Familiarity with travel booking systems and industry tools
• Ability to manage multiple projects and deadlines simultaneously
• Strong written and verbal communication in English

Nice To Haves

• Client Centricity: You deeply understand client needs, build strong rapport, and deliver personalized experiences that exceed expectations. Active listening, empathy, and a genuine passion for creating unique journeys are second nature to you.
• Creative Problem-Solving: You think outside the box, anticipate potential challenges, and develop innovative solutions to ensure a seamless travel experience. You adapt effortlessly to changing circumstances and evolving client requests.
• Luxury Travel Expertise: You have a strong command of luxury travel trends, destinations, and the competitive landscape — including knowledge of top-tier hotels, airlines, and premium service providers around the world.
• Organisational Excellence: You manage multiple projects simultaneously with precision, prioritise effectively, and maintain meticulous attention to detail. Deadlines don't slip and nothing goes untracked.
• Communication & Relationship Building: You communicate with warmth, clarity, and professionalism — written and verbal. You build lasting relationships with clients, colleagues, and vendors that generate loyalty and referrals.

Responsibilities

• Conduct in-depth consultations to truly understand each client's unique desires, aspirations, and travel identity. Build genuine rapport that goes beyond the transactional, establishing Luxuria Vacations as a trusted LUX Travel Partner.
• Develop meticulously tailor-made itineraries that exceed expectations and create lasting memories. Every detail — from transfers and accommodation to curated activities and special requests — is thoughtfully crafted to reflect each client's Travel DNA.
• Build and nurture relationships with top-tier hotels, airlines, and luxury service providers worldwide. Leverage these partnerships to secure exclusive access, preferred rates, and elevated experiences for our LUX Members.
• Handle all aspects of the booking process with precision — transfers, insurance, activities, and special requests — ensuring a frictionless experience from inquiry to departure. Nothing falls through the cracks.
• Provide outstanding service throughout the entire travel journey, anticipating client needs before they arise. Be present, responsive, and genuinely invested in every aspect of the client experience.
• Foster long-lasting relationships by delivering consistently exceptional, personalized experiences. Proactively encourage repeat business and referrals through meaningful follow-up and genuine connection.
• Maintain momentum after every trip through thoughtful follow-up — seeking feedback, celebrating shared memories, and planting the seeds for the next adventure. The relationship doesn't end at the airport.
• Work closely with the sales team and cross-functional departments to ensure seamless client experiences from end to end. Share knowledge, surface insights, and contribute to a high-performance team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed