User Experience Designer

Pason • Calgary, AB

2d • Hybrid

About The Position

Pason is a leading technology company serving the drilling industry with high-value hardware, software, and customer support solutions. We are known for our open, friendly, and respectful culture—one that encourages curiosity, collaboration, and the freedom to do your best work. We’re looking for a UX Designer who is energized by talking to customers, uncovering complex workflows, and turning them into simple, thoughtful experiences. This is a role for someone who brings strong design craft, sharp problem-solving, and a genuine interest in how people work in the real world. The UX team works within Pason’s Research and Development (R&D) department and is responsible for product research and design. Our motto is Technology Deployed Simply, and this role brings that idea to life. You’ll collaborate with project teams and fellow designers to create interfaces that are intuitive, practical, and easy to use in high-stress environments. You’ll also spend time with customers in offices and on drilling rigs across North America, so a love of user research—and a willingness to get out into the field—is essential.

Requirements

• 5+ years working in User Experience Research & Design.
• Formal education in Human-Computer Interaction, Information Design, User Experience Design, Human Factors, or Industrial Design.
• Class 5 Alberta Driver's License and the ability to drive a rental or company vehicle to the field when needed.
• A valid passport, as some travel with Western Canada and to the U.S. is required for field research
• High proficiency in Figma – components, auto-layout, variants, prototyping, and library management
• Knowledge of product development processes and lifecycles.

Nice To Haves

• Experience working in an agile environment
• Knowledge of the Oil and Gas Drilling industry
• Team leadership skills
• Field research experience

Responsibilities

• Putting a voice to the customer problem through field research and user interviews.
• Designing research-backed, intuitive screens and workflows for Pason’s field application
• Conducting design reviews, usability walkthroughs, and iterating based on stakeholder feedback and user testing inputs
• Clearly communicating concepts and design rationale using paper and pencil sketches, wireframes, high fidelity mockups, prototypes, and presentations.
• Leading and contributing to design critiques by exploring alternative perspectives and asking thoughtful questions about how and why problems are being solved.
• Collaborating with stakeholders to align teams, explain tradeoffs, and drive clarity in ambiguous spaces

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level