Luxe Bistro Associate
About The Position
The Luxe Bistro Associate creates a welcoming, memorable guest experience through friendly, professional, and enthusiastic service. The role includes greeting guests, guiding them through food, wine, coffee, and retail offerings, describing menu items and winemaking techniques, and promoting food, wine, and merchandise. Associates support front-of-house operations by setting tables, running food, bussing, restocking, assisting with event setup and breakdown, and keeping work and guest areas clean and organized. They handle transactions accurately, complete required sidework, and follow sanitation and safety protocols. The ideal candidate is detail-oriented, comfortable multitasking in a fast-paced environment, passionate about hospitality and floral design, team-driven, and committed to excellent service and a visually beautiful guest experience. The position is part-time at LUXE Flower Bar + Bistro in Morgan Hill, California. The stated pay rate is $20.00 per hour plus tips.
Requirements
- Must be at least 21 years of age.
- At least one year of related experience in hospitality, sales, and/or customer service.
- Basic wine knowledge.
- Basic coffee knowledge.
- Outgoing personality, positive attitude, and strong communication and interpersonal skills.
- Willingness to serve and entertain guests in a manner suited to the atmosphere and their expectations.
- Flexibility and availability to work a varying schedule, including weekdays, weekends, evenings, holidays, split shifts, and extended hours as business needs dictate.
- Current California Food Handler Certificate.
- Current ABC-approved California Responsible Beverage Server (RBS) Training Certificate.
- Ability to communicate professionally in person and by phone.
- Ability to maintain a neat, well-groomed appearance in compliance with the dress code.
- Ability to accurately use time-tracking software and operate a POS system.
- Ability to work under pressure and remain calm, anticipate customer needs, and respond appropriately.
- Ability to work cohesively with coworkers and perform duties consistently with company policies.
Responsibilities
- Greet guests warmly and provide knowledgeable recommendations on food, wine, and coffee.
- Work proficiently in a fast-paced environment while multitasking.
- Serve measured wine and beverages responsibly and follow liquor regulations, including age verification and restrictions on serving minors or intoxicated guests.
- Guide guests through the menu, answer questions, and support a seamless dining and tasting experience.
- Maintain knowledge of wine offerings, including varietals, tasting notes, production methods, food pairings, and seasonal menu changes.
- Assist in training team members on wine selections and food pairings, and participate in wine tastings and staff training.
- Operate coffee machines and related equipment, including steaming milk and preparing latte art; mix specialty beverages according to company recipes.
- Complete opening and closing procedures, including setting up and breaking down stations.
- Operate the POS system and accurately process cash and credit card transactions, bills, payments, and change.
- Support front-of-house functions, including food preparation, food running, table setting, bussing, and restocking.
- Assist with event setup and breakdown.
- Keep dining spaces, bar, storage areas, restrooms, and patio clean and organized; clear, sanitize, and reset tables promptly.
- Maintain bar cleanliness and follow sanitation and safety procedures for tableware, glassware, and trash disposal; transport trash to designated dumpsters.
- Practice safe working habits and take required rest breaks and meal periods on time.
- Stock and replenish bar and retail inventory, ensuring items are labeled and priced properly.
- Communicate clearly and professionally with guests, coworkers, and management, and report guest concerns and operational issues to management.
- Thank guests for choosing the restaurant and invite them to return.
- Participate in scheduled training classes and seminars.
- Assist with special projects or work at other venues as needed.
- Operate company vehicles at an appropriate speed and with caution.
- Perform other tasks assigned by management to support smooth operations.
Benefits
- $20.00 per hour plus tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
