Lubricants Technical Advisor – Mining

Shell•Calgary, AB

5d•Remote

About The Position

Shell Canada is seeking a Lubricants Technical Advisor – Mining (also known as Senior Technical Advisor - Mining internally). This role is exclusively dedicated to supporting the oil sands business. The ideal candidate would be based in Fort McMurray; however, candidates located elsewhere in Alberta will also be considered. The Lubricants Technical Advisor – Mining provides expert guidance on lubricant applications, performance optimization, and equipment reliability. The role offers on‑site support to maintenance and reliability teams, with a focus on troubleshooting, inspection services, identifying cost‑reduction opportunities, and enhancing asset performance through value‑improvement initiatives. This is a remote role, meaning you will work from a home office when not in the field, with frequent business travel (50–60%) to Fort McMurray, AB, to perform field‑based technical activities while engaging with Shell’s Platinum oil sands customer. You collaborate closely with Shell’s sales teams and customers to deliver tailored technical advice and product recommendations, troubleshoot complex lubrication challenges in the field, demonstrate the commercial and operational value of Shell’s lubricant solutions, and support the deployment of new technologies and services that enhance customer performance.

Requirements

Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
A Bachelor’s degree in Mechanical, Petroleum, or Chemical Engineering, or a diploma in Technology with a specialization in Industrial Heavy Equipment, Materials, Mechanical, Petroleum, or Chemical fields, or in any other related technical discipline
At least 5 years of relevant experience in lubricants and their applications in mining/heavy construction
Extensive knowledge in mining, heavy construction, or related industries, with hands-on mechanical aptitude and strong critical thinking skills
Must be willing and able to travel 50–60%
Must have a valid driver’s license
Fluency in English

Nice To Haves

Certified Lubrication Specialist (CLS), Machinery Lubrication Technician (MLT), Machine Lubricant Analyst (MLA), and/or Red Seal Heavy Duty Mechanic are highly valued
Experience in a customer-facing or technical sales support role is preferred

Responsibilities

Serve as the dedicated technical contact for a major oil sands mining customer
Provide front-line technical support, including problem-solving, application advice, and troubleshooting
Lead lubricant specification and application support for oil sands mining fleets and fixed‑plant assets, ensuring compliance with OEM requirements
Conduct lubrication assessments and surveys, identify rationalization opportunities, and lead field trials
Support maintenance and reliability teams with on-site inspections and value-driven improvement projects
Offer specialized expertise in automated lubrication systems and open gear lubrication
Perform operational and shutdown inspections of critical mining equipment using diagnostic tools and techniques to advance reliability objectives
Deliver technical training to build product and application knowledge
Provide guidance on HSSE, occupational health, and product handling/disposal best practices, ensuring compliance with relevant local legislation
Escalate complex technical challenges to the Team Lead or the Product Application Specialist, collaborating on resolution
Utilize sales tools and standardized documentation templates in alignment with global standards to deliver Value-Led outcomes
Consistently act in accordance with Shell’s Global Business Principles, Code of Conduct, and HSSE standards and policies