Lube Technician

Penske Automotive Group • Surprise, AZ

12d • Onsite

About The Position

Toyota of Surprise, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an exceptional customer experience through safe, accurate, and timely service. The technician communicates technical information about vehicles to Service Advisors and follows applicable manufacturer standards and regulations. The position has no supervisory responsibilities and primarily takes place in an automotive shop environment.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a good driving record.
• Ability to provide exceptional customer service and listen to customers to determine how to assist them.
• Knowledge of automotive systems.
• Ability to use technical reference materials and technical manuals.
• Ability to communicate technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to follow processes to ensure quality and safety.
• Positive attitude, reliability, enthusiasm, and ability to work well in a team.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Ability to work shop business hours, including nights, weekends, and holidays as required.
• Ability to stand for prolonged periods and regularly push, pull, stoop, kneel, reach, grasp, and walk; repetitive motion is required.
• Ability to lift or carry objects weighing up to or over 35 pounds with an assistance device available as needed; lifting over 50 pounds requires an assistance device.
• Ability to talk and hear.

Nice To Haves

• Brand knowledge.
• Previous Automotive Technician experience or recent completion of an automotive technology trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Support a world-class customer service experience throughout vehicle repairs.
• Communicate technical information about customer vehicles to Service Advisors.
• Comply with manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of safety and health protective equipment.
• Follow processes to ensure quality and safety.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED