Lube Technician

Penske Automotive Group • Surprise, AZ

10d • Onsite

About The Position

Toyota of Surprise, a Penske Automotive Group dealership, is seeking a Lube Technician to provide customer service and perform light mechanical services on customer and inventory vehicles. The technician diagnoses and completes work efficiently and accurately in accordance with dealership and manufacturer/factory standards. The role involves communicating technical information to Service Advisors, following repair and maintenance quality and timeliness standards, preparing accurate estimates and work orders, and complying with regulations and safety practices that affect shop operations.

Requirements

• High school diploma or equivalent, and one year of related experience; an equivalent combination of education and experience is acceptable.
• Genuine interest in providing exceptional customer service.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes for light mechanical services.
• Attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and prioritization skills.

Nice To Haves

• Dealership experience; brand knowledge is preferred but not required.
• Associate's degree or equivalent from a two-year college or technical school, and two years of related experience and/or training; an equivalent combination of education and experience is acceptable.
• ASE Certification.

Responsibilities

• Diagnose and perform quality light mechanical services on customer and inventory vehicles.
• Deliver an exceptional customer experience throughout the vehicle repair and ownership journey.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Meet manufacturer and dealership standards for repair and maintenance quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow established processes to ensure quality and safety.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED